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Bronx Honda - Service Center

Bronx, NY

4.2
2,729 Reviews

2,729 Reviews of Bronx Honda - Service Center

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May 24, 2023

Waiting time is reasonable. Satisfied 90% of the time, except work done on my telephone charger. Paid almost $300.00 and now it no longer working and stated I must once again pa More

by DEBORAH517
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
May 24, 2023 -

DEBORAH517 responded

Work on charger was done with Victor. It was done months ago but most of the time my phone is fully charged so I didn't realize it was no longer working. I first I thought I needed a new charger. When I finally purchased a new one, my phone still didn't charge.

May 24, 2023

Waiting time is reasonable. Satisfied 90% of the time, except work done on my telephone charger. Paid almost $300.00 and now it no longer working and stated I must once again pa More

by DEBORAH517
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
May 24, 2023 -

DEBORAH517 responded

Paid almost $300 to have phone charger checked out. They informed me I had a blown fuse. Because my phone is normally fully charged, didn't realized until months later it was no longer working. Purchased a new charger and it still don't work. Went Friday and complained and was told, once again I must pay almost $200 for them to see what's causing the malfunction. I feel that is unfair and should not have to pay again

May 24, 2023

Organized service center. Friendly personnel. Ease of scheduling. What more could a customer ask for? More

by Mary S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you! All the best, Marcie

May 26, 2023 -

Mary S responded

A pleasure doing business with you and your company! Latoya is great. Has excelled people skills!

May 22, 2023

Terrible service. They left my car in the lot all day and I watched it, after 8 hours, they gave it to me and said it was ready but they never touched ig More

by Elixmcphee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Bronx Honda responded

Please email me so I can review your repair order. You are making a very serious allegation against us, and I would like to review the security camera footage of our technician working on your car. You cannot see the car lot from the customer waiting area, so I'm not sure what is making you question the work we performed. I hope to hear from you. --Marcie

May 21, 2023

Muy buen servicio. el mejor me gustaria seguir traendo mi vehiculo a este taller , asta ahora no he tenido ningun problema. More

by Julio Ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Bronx Honda responded

Muchas gracias por apoyar Bronx Honda, significa mucho para todos nosotros! --Marcie

May 20, 2023

I brought my car in for the lights that was coming up on the dashboard they gave me a series of issues and I paid for the work to be done I didn’t leave no more than 30 minutes and all the lights came ba More

by SYJONES1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Bronx Honda responded

Hi, please email me at marcie@bronxhonda.com so I can review your service history with our manager and get back to you. Thank you. --Marcie

May 19, 2023

Take a little longer than what I think. But at the end of the day was all good Thank you for your services More

by JOVECARLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Bronx Honda responded

Thank you so much for your feedback and five stars, it is very important to us. We hope to see you again! All the best, Marcie

May 18, 2023

Great fast service for oil change. Price not bad at all been. Customer since 2005 More

by TCCOMBINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Bronx Honda responded

Thank you so much, we are very grateful to you for your loyalty to Bronx Honda! Your next oil change is on the house! Just email me at marcie@bronxhonda.com. --Marcie

May 14, 2023

They’re professionals and they make you leave satisfied and driven knowing your car in good shape More

by davidkofiejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerzy Czaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Wahba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Then
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we are very grateful! Please let us know if you ever need anything, we are always here for you. All the best, Marcie

May 14, 2023

I couldn't find out a way to repair my car because it is too expensive and I can't afford it More

by jaimeosorno10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Bronx Honda responded

Hi, feel free to email me at marcie@bronxhonda.com so we can discuss what you need. We offer a financing plan to help make it easier. --Marcie

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