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Bronx Honda - Service Center

Bronx, NY

4.3
2,702 Reviews

2,702 Reviews of Bronx Honda - Service Center

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November 13, 2020

I have been servicing my vehicles since 11/2006. They provide a piece of mind when repairing your car. They are honest and always fix it right the first time. More

by fraciscoramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 13, 2020 -

Bronx Honda responded

Thank you so much, we work very hard to earn the trust and loyalty of our customers! Please stay safe! All the best, Marcie

November 13, 2020

This was my semi annual service appointment. The service staff was courteous and professional. Wait time was about an hour and a half. I appreciate the email reminders of pending appointment. More

by renanee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Nov 13, 2020 -

Bronx Honda responded

I love to see a customer taking maintenance seriously- it is a great way to extend the life of your car! At Bronx Honda, we work hard to make sure every customer is treated professionally, and I am so glad you had a positive experience. Let us know if we can do anything to help you in between maintenance appointments. Please stay safe, and enjoy your car! --Marcie

Nov 13, 2020 -

renanee responded

Thank you.

November 13, 2020

Amazing. #1 service in the tri-state. Special thanks to Ray and Victor. Very helpful and accommodating to your needs. I will only go there. More

by Trevor 87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray, Victor
Nov 13, 2020 -

Bronx Honda responded

Thank you for the kind review. It's great to know that Ray and Victor were so helpful and they were able to accommodate your needs. Thanks for your loyalty, we appreciate it.

November 13, 2020

The best car service is Honda Service in Bronx, NY, Zerega Ave. Victor the service manager is always polite and friendly. The staff is very polite. More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor-Service Manager Bx, New York
Nov 13, 2020 -

Bronx Honda responded

It's great to hear that Victor was so helpful with your needs. Thanks for the compliments for our team, we enjoy knowing that everyone is polite and friendly.

November 12, 2020

Bronx Honda refused to do an oil change because I had a few recalls on my 2019 Honda Odyssey. I was forced to go to a local mechanic to changed my oil. More

by eastgate222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service employee
Nov 13, 2020 -

Bronx Honda responded

It is very important to take recall notices seriously. When there are safety concerns that need to be addressed, we cannot work on the car unless we can also address those safety concerns. I hope you understand. Feel free to email me at marcie@bronxhonda.com if you want to make an appointment. All the best, Marcie

Nov 13, 2020 -

eastgate222 responded

Recall on Odyssey was just issued and the next appointment wasn't for 3 weeks in the mean time an oil change should have been done while I wait for an appointment. I will take my business somewhere else in the future. Not the first time I had issues at your location.

November 12, 2020

EVERYONE WAS SO FRIENDLY AND PROFESSIONAL PLUS NO UNNECESSARY OVER CHARGING FOR STUFF APPEARED VERY KNOWLEDGEABLE AND WAS INFORMED OF ALL RECALLS CONGRATS TO ME More

by mista247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THE MAN THAT TOOK AND GAVE ME BACK MY CAR AND THE MAN THAT TOOK MY PAPERWORK TO GET MY CAR REPAIRED AND INFORMED ME OF ALL RECALLS ON MY VEHICLE I DIDN'T KNOW ABOUT (I GAVE THEM ALL STAY SAFE MASK FOR THEY HELP)
Nov 13, 2020 -

Bronx Honda responded

Thank you for your review. We truly appreciate your business, and we promise to keep working hard to earn your loyalty. Please stay safe and let us know how we can help in the future. Enjoy your car! All the best, Marcie

November 12, 2020

This was my second vehicle that I bought from Michael Hilton the only trouble that I had and it wasn’t with Michael it was with my title to the car I never got it and I went back to the finance departmen More

by FRED.DOMINGUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2020

Everyone at Bronx Honda was professional, courteous, and thorough. The inspection was done in a timely manner, and the employees communicated everything clearly to me. More

by Jprivitera12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
Nov 09, 2020 -

Bronx Honda responded

It's great to hear that our team was professional, courteous, and thorough. We also enjoy hearing that your inspection was completed in a timely manner and you received all the details you needed too.

November 06, 2020

Had issues with making appointment. He solve the problem very easily. Was very helpful. Very much accommodating. I was very please & happy with please with the service he provided. 🌟 More

by kper1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor macado
Nov 06, 2020 -

Bronx Honda responded

Thank you for taking the time to provide us with your great feedback on your recent service experience.

November 05, 2020

I took my car for service because I could not figure out what was wrong with it I explained the situation to the service advisor and he really listened he got it. Now I am totally satisfied with my car and More

by THEOXX3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 06, 2020 -

Bronx Honda responded

Thank you for taking the time to provide us with your positive feedback on your recent service experience.

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