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Bronx Honda - Service Center

Bronx, NY

4.3
2,702 Reviews

2,702 Reviews of Bronx Honda - Service Center

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December 29, 2020

Customer service was great! Jose really took the time to explain issues and options. Kept me informed and called back when he said he would. Cost of diagnostics shouldn’t be so high though. More

by sandraacosta317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Jose Torres
December 29, 2020

Oil changed went well BUT now my car is saying charging system problem. Never had an issue until I dropped and picked up my car. It needs to be CORRECTED!!!! ALSO my car is still saying maintenance past du More

by LINDAFREEMAN1019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
December 29, 2020

Jose was very helpful and clear about my repair. He kept me informed about the status of my vehicle. The turn around time was good but since you’re not open on Saturdays, I had to go the entire weekend with More

by DaliaO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose from Service
December 29, 2020

Another amazing experience! Jose was so helpful and get me up to date regarding the status of my car. He even went the extra mile and retrieved my keys for me instead of waiting for the valet to give them More

by ahalpern831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
December 29, 2020

Honda works with you and are there to offer assistance. They are polite and makes you feel comfortable. I do not feel intimidated. They explain the problem in a way that you understand. More

by Gotpointe8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
December 28, 2020

HAD A VERY BAD EXPERIENCE HERE IN WHICH J.TORESS AND MR.ROSS DID A TERRIBLE JOB HANDLING MY VEHICLE WILL NOT RETURN there for no work More

by Proctor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
J.torres and mr.ross
December 27, 2020

Thank you for fixing my pilot Mr. Robert! Such wonderful service! Appreciate your patience and helpfulness throughout the entire process! Explained everything thoroughly and clearly! Happy Holidays! More

by ksewbh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
December 27, 2020

When I visit the Honda service, I appreciate the good service and quality. Thanks you for your interest in keeping my car updated. Thanks you. More

by aserize7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Then
December 25, 2020

Fixed my car and it’s runs like it’s brand new. Great communication from Jose in the service department. They even held the car for me when a snow storm hit and it was too unsafe to drive. 10/10 recommen More

by Ypiment00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose, Service Dept
Dec 26, 2020 -

Bronx Honda responded

Thank you for taking the time to post a review about your great experience with Jose! Happy Holidays and stay safe! --Marcie

December 24, 2020

I have no complaints while I’m waiting for my car to get service. My service advisor has always been friendly to me as well as my wife. More

by GEJ128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor from service
Dec 24, 2020 -

Bronx Honda responded

Thank you so much! Victor is terrific! We are having a Toy Giveaway at out showroom today - stop by!!

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