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Bronx Honda - Service Center

Bronx, NY

4.2
2,805 Reviews

2,805 Reviews of Bronx Honda - Service Center

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March 09, 2021

Went to the Bring my car for service had concentration inside the headlight they replaced the whole light and got a new one on the warranty I pay extended warranty very happy with the work done in a reaso More

by Anthonydefeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Mar 12, 2021 -

Bronx Honda responded

We are happy when our customers are happy! Thank you very much for the great feedback, we really appreciate you! Please let us know if we can ever do anything to help. --Marcie

March 09, 2021

Thank you Matt for getting the message to Victor for me. I appreciate that. Thanks for being polite and efficient. And thank you Victor for always making sure I leave knowing all I need to know. You're my g More

by CRV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor. Guys who take and bring the cars. Cashier. , Matthew Arroyo
Mar 12, 2021 -

Bronx Honda responded

Thank you for taking the time to write a review, we really appreciate you! Service is a team effort at Bronx Honda! All the best, Marcie

March 07, 2021

I went in for a tire change , and was given very great service ! And they are great with social distance regulations. Definitely will be back at Bronx Honda ! More

by Adrangel14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Mar 08, 2021 -

Bronx Honda responded

I'm so happy to hear about your recent experience at Bronx Honda Service -- we work really hard to provide excellent customer service! Stay safe! --Marcie

March 07, 2021

Very bad custumer service is horrible they talk like you not a person.and is very espensive repairs the guys who assist you they not friendly people. More

by Carlos guaba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Arroyo
March 06, 2021

I was greeted in a professional manner and did not wait long to speak with someone. Robert deserve a 20 for his services. I appreciate him. More

by WILLIAMS.TUNISIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
March 06, 2021

My car got towed to this dealership. Didn’t hear from them at all until I called them. After I called to the dealership the process wasn’t quick. It was just a flat tired. Then the advisor that contact m More

by Lissette.glopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Pacheco
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

The buff Spanish speaking guy in front who I think is puertorican who’s desk in on the left right corner is very helpful, always makes things happen and knows his stuff. he will solve your issue and answ More

by PEDRO.TEJADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Then
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Arroyo
March 06, 2021

I am very satisfied with the service. The workers are I am very satisfied with the service. The workers are kind courteous and professional. They took great care of my car. The issue was corrected. Than More

by NURSEHOLLOWAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor
Mar 06, 2021 -

Bronx Honda responded

Thank you so much! Stay safe, and let us know if you ever need our help! --Marcie

March 06, 2021

Had a tire replaced. Took all day. Never given a receipt. Didn’t check fluids or balance tires. I was the last customer to leave. I was told that the 3rd party tire replacement insurer hadn’t sent the check More

by Dreuno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Pacheco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe it’s Victor Pacheco bit not sure. said he would email me my receipt but didn’t. My wiper fluid ran out on highway the next day. Car shakes in the front drivers side where tire was replaced.
March 05, 2021

The service I receive was HORRIBLE! I was told I would be contacted. When my car was ready no one called I had to keep calling on my own. Next thing I heard my car won’t be ready until 12pm the next day. Got More

by sasanswer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnathan
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