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Bronx Honda - Service Center

Bronx, NY

4.3
2,702 Reviews

2,702 Reviews of Bronx Honda - Service Center

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February 03, 2021

Great customer service! From the time you enter to the time you leave. I have always worked with Victor, who is great but Mathew was just as good. Wait time was very good. More

by SRJOHNSON18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
February 03, 2021

The attending staff of Honda are very efficient and are reliable people to deal with. They completed the repairing of my car promptly without delay More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerzy Czaczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Wahba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Michel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Betsy Vargas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Jacob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JESSICA MATTSON, Jose Torres, Robert Watson
Feb 03, 2021 -

Bronx Honda responded

Thank you for the great review! We work hard at Bronx Honda to provide outstanding customer service. All the best, Marcie

February 01, 2021

There is no point of having a salesperson, its just basically me dealing with the manager. All the sales executive did was show me the sticker price and install the plates. Everything else was done by More

by MARKVINCENTG.VILLAMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Alexander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Damion Moncrieffe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None, Kaity Chan-Ramos, Jason Castanon, JESSICA MATTSON, Robert Watson
January 30, 2021

Victor provided best in class service. / Throughly Victor provided best in class service. / Throughly explained repair process & all repair cost. The white guy who sits across from him kept eating cra More

by Abdul Seyed
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor
Jan 30, 2021 -

Bronx Honda responded

Thank you so much for the five stars. I agree that Victor is terrific! I will meet with our service director on Monday morning and discuss your valuable feedback. We will do everything we can to improve the experience for you and all our customers. Feel free to email me anytime at marcie@bronxhonda.com with any suggestions. Thanks again! --Marcie

January 30, 2021

It was okay. Service assessment was fast and representative was quick and right to the point. I waited 2 and half hours. bit too long. More

by matte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
Jan 30, 2021 -

Bronx Honda responded

Thank you for the review. Please email me at marcie@bronxhonda.com to let me know more information so I can review your Repair Order. A long wait is sometimes unavoidable, unfortunately, but I want to make sure it was warranted in this situation, and that this was explained to you. We hope to see you again at Bronx Honda, and thank you for choosing us! --Marcie

January 30, 2021

I appreciate the good customer service I've received from the time I dropped my car off, meeting with the service advisor Robert, getting an update on my car, to paying the cashier and back to the employees More

by Mr S. Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
Jan 30, 2021 -

Bronx Honda responded

Thank you, Mr. Ali, for the great feedback! I may be biased, but I think we have the most dedicated staff in the business! I'm so glad you agree. We are looking forward to seeing you again! Stay safe! --Marcie

January 29, 2021

Bronx Honda has being servicing my car for many year,. Bronx Honda employees has provided curious and quality service with respect and dignity. I can honestly say that Bronx Honda provides excellent ser More

by PGLEN517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
January 29, 2021

They're very friendly awesome people, with great professional skills, that would make you reconnect with the staff there.Very timely responses to there customers. P.S. Darryl Greene,Love u guys! More

by greenedarryl521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Watson
January 29, 2021

My tire was flat... called Matt and explained what happened. He immediately was able to assist me. I was extremely pleased with his service. Thank you More

by jpn1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 29, 2021 -

Bronx Honda responded

Thank you so much for sharing! Matthew has great customer service skills. I hope you have stress-free travels now that you got the tire repaired. All the best, Marcie

January 29, 2021

It would be nice to schedule an appointment not only online but when you call the service dept. nobody answers the phones. On the internet its a little confusing.i had to go in person to schedule my app More

by suave2601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres, Robert Watson
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