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Bronx Honda - Service Center

Bronx, NY

4.3
2,703 Reviews

2,703 Reviews of Bronx Honda - Service Center

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February 27, 2021

Good service they where clean and made sure they put plastic on seat. Very friendly and polite worked with pay options.car runs good thanks More

by KEVELAZQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
February 27, 2021

Brought my vehicle in for warranty covered issue. Had to leave it overnight so the service took 2 days but the bill was for $0 so I'm a happy camper. More

by GREMITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
February 27, 2021

The process was fast and efficient. And representatives were cordial and informative. The waiting area was setup to comply with current COVID-19 safety protocol, so we did not feel too anxious about being More

by RCAHEARTANDSOUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres, Robert Watson
February 27, 2021

I was given a 7:30 am appointment, yet I did not leave there until 11:30 am. Why am I sitting there for 4 hours for an airbag recall? More

by Apple555
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Robert Watson
February 26, 2021

The service was fast and friendly. The gentleman outside who checked me in was very nice and polite. And so was the gentleman who checked me out outside and got my car when I was ready to leave was also ver More

by ROSANN517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
the men who work in the little welcome box outside were very polite and friendly, Jose Torres, Robert Watson
Feb 26, 2021 -

Bronx Honda responded

I'm so happy to know you had a great experience! Our lot attendants are the best! Stay in touch, and let us know if you ever need anything. --Marcie

February 26, 2021

I was displeased with the service because I called a dozen times and nobody answered the phone in the service dept. Thank God I was able to resolve my problem myself. More

by revvacca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matthew
February 26, 2021

Dealer is great but they change staff to often, customer service is the key on any business and they don’t care about it.( no name tags) More

by Sal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
Feb 26, 2021 -

Bronx Honda responded

Thanks for the feedback! Our employees' first names are on their uniforms, so that's why we don't give them name tags. We appreciate that you chose Bronx Honda! --Marcie

February 26, 2021

The customer service was fine once we connected with each other. My battery would not maintain a charge and needed to be replaced. The evening that my car was towed to the service center I called and left More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
Feb 26, 2021 -

Bronx Honda responded

I'm really glad it worked out so well. I will check the phone recording we use when we are closed, I thought it says we are closed, but maybe I should add our hours of operation. I'm sorry for the confusion. --Marcie

Feb 27, 2021 -

MP responded

Thanks Marcie, that would be very helpful.

February 25, 2021

Worst! I go there for recall and other services. They don’t reset after do oil change. I have to go back again to do that. Also their services is expensive then other places. More

by maam.usa.nyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Watson
February 25, 2021

Very polite customer service and prompt I’m always Very polite customer service and prompt I’m always please with Mr. Victor Please send coupons to me Xxxxxxxxxxxxxxcxccxxxcccccccccxxxxxxxxxxxxxxxx More

by FELLCAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
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