Back

Bronx Honda - Service Center

Bronx, NY

4.3
2,703 Reviews

2,703 Reviews of Bronx Honda - Service Center

Sort by
March 03, 2021

Fast and great service! Robert was thorough and a great service rep, explained everything that needed to be done all at a good price! Thank you Robert! More

by Dkalap05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Watson
March 02, 2021

Needed oil change and it took 1 month to get appt.I made the appt when the oil was 20% but had to stop driving by the time the oil went 5% which i still had 1 week left before appt. less workers because More

by s.cammock
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Watson
March 02, 2021

Staff need to work on their customer service skills and attitudes. I did not get my tires rotated which is included and was told my car was blocked from getting serviced and was told maybe something you di More

by JESSICA.PARKER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Watson
March 01, 2021

Service is not good I went their couple of times it seems like they overcharge and cannot even fix the problem most of the times. More

by BRONX BOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Watson
March 01, 2021

Horrible communication. Dropped of my car and was promised to have it by 5pm I arrived by 5:05pm after waiting all day for a call and received none. I was not given my car back until the next day and More

by maribelperalta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew arroyo
March 01, 2021

They are very slow with everything. Even an oil change. If i need something simple, i go to a local shop. Too xxxx expensive. Ng More

by RONYIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Bronx Honda responded

Thank you for the feedback, it means a lot! I compared our oil change pricing against other local shops, and we are priced very competitively, and unlike other shops, we use only Honda-certified parts. Please email me at marcie@bronxhonda.com to let me know your thoughts. Thanks! --Marcie

February 28, 2021

The absolute worst experience ever they tried to charge me $430 to change for spark Plugs They also forgot to put a screw back on the engine cover Theyforgot to leave my Wheel lock in my More

by RD0T205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John service manager and Victor service advisor
Mar 03, 2021 -

Bronx Honda responded

Hi, I looked into your repair order, Spark plugs are $25.42 each for a total of $152, plus one hour of labor by a Honda-certified tech plus the diagnostic time, comes out to $430. We also quoted you for a valve replacement. I understand you declined all repairs and additional maintenance. We did not lose a screw on your engine cover, but we did replace it for you. We do not tolerate abusive language or actions at our business, so I think it is best if you bring your vehicle elsewhere. Thank you. --Marcie

February 27, 2021

Very pleased with the sales rep Kevin. He was so informative and such a great help. I am extremely happy I went to Bronx Honda. More

by TORRES.ZEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Graham
February 27, 2021

I like the Sevice i get when ever I go to the Sevice department or the parts department as well the place is clean and everyone is very professional More

by Santanab32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres, Robert Watson
February 27, 2021

The guys were pleasant and welcomed me. I went because the dashboard lights came on. The next day the lights came back on so I don’t know what happened. More

by Alvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Torres
...
225
...