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Bronx Honda - Service Center

Bronx, NY

4.3
2,703 Reviews
Call Service Center (718) 892-3300

2,703 Reviews of Bronx Honda - Service Center

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March 17, 2021

I have no complaints about Honda dealers. The person that took care of what I needed was very respectful and helpful with what I needed. More

by hernandezwinifred7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
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Mar 17, 2021 -

Bronx Honda responded

Thank you very much, we appreciate you! Thank you for choosing Bronx Honda! I will share your review with Matthew! --Marcie

March 17, 2021

I had a pleasant experience with the employees that check in your vehicle. The employee that attended to maintenance request friendly as well. My only issue was with the wait time. I guess due to pandemic it More

by rmorales1116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Report | Print
Mar 17, 2021 -

Bronx Honda responded

Thank you very much for the review, and thank you as well for being so understanding about the wait time. We are working hard to improve our customers' experience, and your feedback is very important to us. Thank you for choosing Bronx Honda! --Marcie

March 16, 2021

I was overcharged fii lo r a service that I did not need besides I called asking for a manager and they don’t know where is the manager More

by waldymichael27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Arroyo
Report | Print
March 13, 2021

They do good work this time out it took them 4 hours to complete the work they had to do. I don’t think it should have been that long. More

by santanaa1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Paulino
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March 13, 2021

Great service and fast John service manager great person very knowledgeable and professional he knows what is talking about i would get my car service anytime at Bronx honda More

by Gene1171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
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March 13, 2021

Excellent professional timely service. Victor continues to be one for he nicest people in your business. I wish the prices were not so high or maybe more customer rewards offered. But the way the new set u More

by dilz4u
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
Report | Print
March 13, 2021

The service representative was was very helpful and knowledgeable. 10put of 10. Would recommend to friends and family. Great service. Need more people like this. More

by JMV7675
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Report | Print
March 13, 2021

Victor Mercado was 5 stars from the very beginning and is a true asset to Honda!!!! Don’t hesitate to give these guys a try. More

by LPM586
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
Report | Print
March 12, 2021

Service took a while and they could’ve been more clearer about what needed to be fixed. However, I can’t ignored the fact that they fixed they’re mistakes and got the job done correctly and even added an ex More

by COQUI914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor
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March 12, 2021

I waited 45 minutes to be called by a service rep. The wait is way to long for a service center. Protocol needs to be changed. More

by LUISURENA89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JESSICA MATTSON, Matthew Arroyo
Report | Print
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