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Bronx Honda - Service Center

Bronx, NY

4.3
2,703 Reviews

2,703 Reviews of Bronx Honda - Service Center

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March 23, 2021

The customer service agent was great and friendly. He help make my service visit pleasant and made sure everything went well. I’m always pleased with their work at the service center. More

by JERRI822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Mar 23, 2021 -

Bronx Honda responded

Thank you very much! We appreciate your business and hope to remain your go-to dealership for all your needs. --Marcie

March 21, 2021

Nice job, great keys, awesome 👌 i don't know what else to say, but we have been dealing with you guys since we bought the car. More

by Robert
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Mar 21, 2021 -

Bronx Honda responded

Thank you so much, I will let Matthew know about your review, we really appreciate it! Let us know if you ever need anything or have a question. All the best, Marcie

March 20, 2021

The service advisor Victor Mercado was very easy to deal with and John Ross the service manager was excellent. Bronx Honda has Very professional staff More

by MR_ALEX_alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richter Mercado, John Ross, Matthew Arroyo
Mar 22, 2021 -

Bronx Honda responded

Thank you very much Mr. Alexander! We are very lucky to have John leading our Service team, and Victor is a great advisor, I'm glad you got to work with him. Drive safely and let us know when you are ready to trade in your Honda for something brand new. Sincerely, Marcie

March 19, 2021

Horrible customer service. I had to reach out to Matt every time to receive information, even though I was promised he would reach out. He even explained how spoke to his supervisor about my situation an More

by FABYAN.ROLDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Arroyo
March 19, 2021

I appreciate the good mannerisms and interaction/communication with their customers at this dealership within their service department! I appreciated the help Matthew gave me in servici More

by Mr S. Ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Mar 22, 2021 -

Bronx Honda responded

I'm glad you got to work with Matthew, and we appreciate the fact that you chose Bronx Honda to service your car. --Marcie

March 18, 2021

I was treated with respect my car problems were explained to me in specific details. Matthew, was wonderful, kind and very knowledgeable. I was even advised of a recall. More

by hebe867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Mar 19, 2021 -

Bronx Honda responded

Thank you so much, I will be sure to let Matthew know what a great job he is doing! Thank you for choosing Bronx Honda! --Marcie

March 18, 2021

Victor is so amazing! Always helping me and guiding me through the correct way to get my car in good condition. Customer service is always excellent. I’m thankful for him! More

by s.robles0193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Bronx Honda responded

Thank you for the review-- Victor is terrific and I will share your great feedback with him when I see him tomorrow. Thank you for choosing Bronx Honda! All the best, Marcie

March 18, 2021

It was very good. No problem with the work. It was good what else can I say. Being getting service for over 4 years. Done. More

by GUS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Mar 19, 2021 -

Bronx Honda responded

We really appreciate your loyalty -- thank you very much. --Marcie

March 18, 2021

Very pleasant and helpful. Víctor was very helpful and detailed oriented when suggesting service that my Vehicle was due for. Víctor also provided with a courtesy call once the car was ready for pick up. More

by omojica43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Víctor , Matthew Arroyo
Mar 19, 2021 -

Bronx Honda responded

I'm so glad you enjoyed your experience at Bronx Honda Service - we value your business and work hard to provide great customer service! Thank you for the great feedback about Victor, I will be sure to tell him! --Marcie

March 17, 2021

victor is a great service advisor , am always satisfied when he takes in my car! the service overall is excellent!!! and even through this pandemic, they are up to code in the building. More

by prtwist21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
victor, Matthew Arroyo
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