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Bronx Honda - Service Center

Bronx, NY

4.2
2,729 Reviews

2,729 Reviews of Bronx Honda - Service Center

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July 23, 2023

Good work on the oil change. I requested for windshield fluid and I didn’t receive it for my car. Other than that, great service. More

by Charlessiaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scarlet Medrano
Aug 23, 2023 -

Bronx Honda responded

Thank you for the valuable feedback. If you want to stop by. we can provide wiper fluid. Let me know at marcie@bronxhonda.com. --Marcie

July 16, 2023

The representative Katie she was very courteous n professional she kept me updated with my vehicle getting serviced until it was ready for pick up. 100percent on my part More

by michaelramirez1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None
Jul 16, 2023 -

Bronx Honda responded

Thank you so much, your kind words about Katie and Bronx Honda mean a lot! We will always work hard to earn your business! All the best, Marcie

July 15, 2023

I’m very happy with this dealership and the service they provide Latoya Thompson goes above and beyond to make you feel comfortable She explains the details of the services needed and it’s very attentiv More

by ivonnec81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda and Latoya, we appreciate you! --Marcie

July 13, 2023

Great welcoming center great treatment to the customer and service excellent. And work was done fast. More

by mercado.jose415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Bronx Honda responded

Thank you so much, we are very grateful to you for supporting Bronx Honda! All the best, Marcie

July 13, 2023

Why was everyone’s appointment for 7:30 am? Try staggering the appointments, that way we are not double parked on Zerega Ave More

by VBAIONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Bronx Honda responded

Thank you for the valuable feedback! Unfortunately, the morning drop-off can sometimes get hectic, due to customers showing up early or without appointments. We are working to improve the process so you can have a better experience All the best, Marcie

July 12, 2023

I have been with you since 2020 and you are the best,very happy to be a Honda customer. More

by SUPERMAN4LIFE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Bronx Honda responded

We are very grateful to you for your loyalty to Bronx Honda and Victor! We will always work hard to earn your business! --Marcie

July 11, 2023

I can share my thoughts about my experience with anyone from management would would like to contact me directly. I am particularly unpleased with the work one of the mechanics did as well as the unprofes More

by Kitten73
Recommend Dealer
No
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Bronx Honda responded

Hi, I can't contact you because this review system is anonymous. Please email me at marcie@bronxhonda.com so we can talk. Thank you. --Marcie

July 10, 2023

The staff was great and very well organized and informed, I look forward to working with them in the future, thank you for the helpful information More

by Richardggg4823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana and Scarlett
Jul 16, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you and hope to see you again! All the best, Marcie

July 10, 2023

They were so incredibly helpful and informative, they were kind and friendly, it's always been a pleasure working with the staff,thank you for your services More

by Richardggg4823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana and Scarlett
Jul 16, 2023 -

Bronx Honda responded

Thank you again, we really do appreciate you! All the best, Marcie

July 10, 2023

Horrible service , unprofessional They charged 700$ to replace a wire that cost 15 $ at first , 600 for labor . How competent can you be if it takes you 4 hours to figure out you need a new wire Thieve More

by rahmaniissam1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diana
Jul 10, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so we can review your repair order and get back to you with a thorough and detailed response. There are numerous codes associated with the engine light coming on, it requires the tech to do a separate diagnosis each time. Lastly, we would not be in business for 48 years if we charged customers for work that was covered under warranty. We carefully examine warranty plans every single day for possible coverage. I hope you reach out to me do we can discuss this further. --Marcie

Jul 11, 2023 -

rahmaniissam1978 responded

Thank you for reaching out , A good business model will be treating customers fairly not try to get their hard earned money . Thanks but I won’t be reaching out to you nor do business with you guys again. What you need to do is invest in educating your staff in customer service and eventually will keep you in business a little longer.

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