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Bronx Honda - Service Center

Bronx, NY

4.3
2,703 Reviews

2,703 Reviews of Bronx Honda - Service Center

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April 15, 2021

Front beginning to end was fast and easy. My car repair was done within one day and the price for the repair was fair. Thanks to Matthew for making it effortless. More

by PEREZM020770
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JESSICA MATTSON, Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you for the shout out to Matthew! He is really great at his job! All the best, Marcie

April 15, 2021

I told the rep about the problem he told me to come in asap the tech found the problem the part was order car fix. More

by JAM.YOUNG215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you for choosing Bronx Honda, I'm so glad you got to work with Matthew! --Marcie

April 14, 2021

Good place. Hoping to go there again. Good hospitality and atmosphere. My car was well taken care of. The people there are very nice and helping. More

by nafeezaokhan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you! We all work very hard to provide fantastic customer service. Safe travels! --Marcie

April 14, 2021

The service rep yessina rivera was awesome thanks for everything 💯♥️ she was kind very helpful Keep up the good work at bronx honda I LOVE MY HONDA 💯 More

by JOESHAKE.JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessina rivera
Apr 16, 2021 -

Bronx Honda responded

Thank you so much -- we are very happy to have Yessina back at Bronx Honda! --Marcie

April 14, 2021

Four hours wait for an oil change. Absolutely absurd. Why bother make an appointment if I still have to wait almost four hours. The rep.(Victor) was helpful. But the wait time is unbelievable. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Pacheco
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2021

Good service they even stayed later so I can get my car back same day they was very nice over the phone made sure that I didn’t forget my appointment which was very helpful for me More

by APOGUE405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia, Matthew Arroyo
April 14, 2021

Mathew Arroyo is the bomb💣 His customer service is a pleasant one, and he explain everything in the most honest way possible. Thanks Matthew For the help. More

by luis.josue1310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

I agree with you 100%! Thank you for choosing Bronx Honda! --Marcie

April 14, 2021

Front desk service by Matthew was excellent. However, time frame for service given was 1 to 2 hours. Service lasted 3.5 hours. Smh..not cool More

by Nilsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you for the shout out to Matthew, and for the feedback. We apologize for the unusually long wait time, we are working very hard to improve every customer's experience. --Marcie

April 13, 2021

It is a typical service center. What truly sets them apart from the rest is the amazing customer service that they provide. Victor is the most helpful and trustworthy person I’ve met in any service cent More

by pito227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nanci Edmondson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Castanon
April 13, 2021

Very friendly and polite customer service and employees, great service reasonable prices . Appointment at 10 am out by 11am highly recommended. Thank you much Bronx Honda More

by olgamele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Arroyo
Apr 16, 2021 -

Bronx Honda responded

Thank you for choosing Bronx Honda. We appreciate you very much! --Marcie

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