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Bronx Honda - Service Center

Bronx, NY

4.2
2,803 Reviews

2,803 Reviews of Bronx Honda - Service Center

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July 04, 2021

Great consumer service nice people Yes will recommend to family More

by parrilla_cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Bronx Honda responded

Thank you so much, we really appreciate your support of Bronx Honda! --Marcie

July 04, 2021

El servicio fue excelente y muy satisfactorio y no fue tan larga la espera More

by MILOCA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Bronx Honda responded

Estamos muy agradecidos de tenerlo como un cliente de honor. Muchísimas gracias! --Marcie

July 04, 2021

Victor was very professional and polite he helped assist me. More

by sheanashaw87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Bronx Honda responded

Thank you so much for your feedback, Victor is great! I'm so glad he was able to help you! --Marcie

July 04, 2021

Victor is great. Very fast and efficient. My Lunar Silver Honda Accord is always in good hands. They always honor the free oil change coupons. I wish I had more 😊 -Andrew Amechand More

by AAMECHAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 10, 2021 -

Bronx Honda responded

Hi Andrew, thank you for writing your review, and for the shout-out to Victor! We really appreciate your loyalty to Bronx Honda!!! Enjoy your remaining oil change coupons while they last, however, because we do not give them out anymore! And if you are ever interested in trading in your Accord for a later model, please let us know! --Marcie marcie@bronxhonda.com

July 04, 2021

Great customer service but not good service on my car still having the same issue More

by JCORP7399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2021

The only reason why I go here is because I get three free oil changes The service and the way customers Are treated it is unbelievable it’s a disgrace More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
July 03, 2021

For battery replacement they told me i have to wait next day to get fixed. Its unacceptable. And if u try to make an appointment its full no slots available. As a Honda customer since 2017. Its always been More

by Hadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christina Donato
July 03, 2021

Everyone Professional, informative and attentive. My radar unit was stolen because it was not safely secured, please pass this message to the Honda corporate office. More

by Jonlucluciano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Bronx Honda responded

Thank you for the feedback, we appreciate it very much! I will look into the stolen radar unit and let you know what I learn about it. --Marcie

July 03, 2021

I had appointment at 11:30 am. Waited for 6 hours for 60k vehicle maintenance. That was to long to wait. They can do much better with timing. More

by jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2021 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can find out why your appointment took so long. Thank you for the feedback, we take it seriously and use it to help us continuously improve. All the best, Marcie

July 03, 2021

I've been going there for a few years now and never had any issues till yesterday. Im Very disappointed with the service I received. A made an appointment over a month ago to have my car serviced and for a More

by Mazin248
Customer Service
Recommend Dealer
No
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
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