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Bronx Honda - Service Center

Bronx, NY

4.2
2,803 Reviews

2,803 Reviews of Bronx Honda - Service Center

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July 10, 2021

If I could give you 0 star I would. You provide the worst customer service ever. I will not recommend anyone to go to Bronx honda 1133 zerega Avenue. You care more about money than taking care and maintainin More

by bsmkbvara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerzy Czaczkowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alexander
1.0
This rating includes all reviews, with more weight given to recent reviews.
Izzy Wahba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Jacob
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
July 10, 2021

Great customer service and professionalism. Service rep was very understanding of my appointment and knowledgeable. The car was serviced very fast and it is running perfectly. More

by MIGACORTEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 10, 2021 -

Bronx Honda responded

Thank you so much for supporting Bronx Honda, we really appreciate you! Let us know if you ever need anything! --Marcie

July 09, 2021

It is very hard to get in touch with the service center. The automated machine gives you options on who the phone with which number extension. All the numbers were full except for one person with whom I lef More

by BeverleyDavidoff
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

Shout out to the manager for helping me out . He a real one , and he really looked out for me. Thank you for everything boss. The girl who helped me was pretty cute too More

by Ariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 10, 2021 -

Bronx Honda responded

Our Service Manager is most definitely the real deal, and we are lucky to have him. Thank you for the review! --Marcie

July 08, 2021

Buen servicio rapidez en y buen trato muy confortable la sala de espera yo lo recomiendo para que otros usen sus servicios me gusto mucho More

by JUANUBE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 10, 2021 -

Bronx Honda responded

Muchas gracias por las palabras amables. Trabajamos arduamente para brindar un excelente servicio al cliente y mantener cómoda la sala de espera. Te aprecio. Ciao, Marcie

July 08, 2021

Customer service was excellent. Didnt have to wait to see a service advisor when I walked in. The advisor was very pleasant. I was pleased. More

by ADELARDGE
Recommend Dealer
Yes
Employees Worked With
Christina Donato
July 07, 2021

I recently had service at Bronx Honda. Yesenia, our rep was awesome! She took her time and answered all of my questions with ease. Great customer service. Much appreciated!!! Thank you More

by YENNY2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 10, 2021 -

Bronx Honda responded

Thank you so much for the great feedback. I agree completely about Yesenia, she is an important part of the Bronx Honda family. We hope to see you again soon, we are grateful for your business! --Marcie

July 06, 2021

Unsatisfactory not happy at allI am not happy with the service I had my vehicle all day nothing was done More

by EVILC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
July 05, 2021

Oil change service was completed well but was completed in 2-2.5 hours, far too long especially when the center was not full of customers waiting on their cars. More

by JOSPEHOSEI347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 10, 2021 -

Bronx Honda responded

Thank you for your feedback, we take it very seriously. Many customers choose not to wait for their car in our waiting area, or we could be working on cars that require multiple days to finish. At any rate, I agree that you waited too long for your oil change, especially if you were on time for your appointment. Please email me at marcie@bronxhonda.com so I can find our what happened and get back to you. We want to earn your business in the future. --Marcie

July 04, 2021

Takes too long to get in touch with you bad More

by Erosario84.er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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