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Bronx Honda - Service Center

Bronx, NY

4.2
2,803 Reviews

2,803 Reviews of Bronx Honda - Service Center

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July 28, 2021

Everyone there could be a little more courteous!. Always have a mean face, upset at someone, some eye contact will help. Treat us as humans and not like another number. More

by angrlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
July 25, 2021

Everyone s appt is. the same : "Be. Here by Seven Everyone s appt is. the same : "Be. Here by Seven (am). NOT GOOD! I was there TEN HOURS for a side window replacement and all the g More

by SEDELLETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The. Last cashier of THAT day!
July 24, 2021

Fast and efficient service very good attentions from the staff, friendly, knowledgeable, and the wait was short good costumer services, high quality I really like it More

by DEYANIRA.QUEZADA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Rosado
Jul 25, 2021 -

Bronx Honda responded

We really appreciate your support of Bronx Honda, and we promise to keep earning your loyalty in the future! --Marcie

July 23, 2021

Have you been to BRONX HONDA service in a while but the service has gotten better but the only thing I would change is making appointments More

by HEAV1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Donato
Jul 25, 2021 -

Bronx Honda responded

Thank you so much for sharing your feedback. We take it very seriously. Please email me at marcie@bronxhonda.com to let me know if you prefer to make appointments online or by calling a service advisor. We are trying to improve the process for our customers. --Marcie

July 22, 2021

Good place to get car inspected and repaired. Don’t charge blindly. Gives a sheet after their work is done. But They need to be little more friendly when they talk to the customers More

by ahraju138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 25, 2021 -

Bronx Honda responded

Thank you for the feedback, we really appreciate it. We will keep working hard to earn your business in the future, and we hope to see you soon! --Marcie

July 21, 2021

It's one of the best Honda service around there thats why I'd like to go there The service is excellent And the workers are great thank you!!! More

by ALBERTO.CORTEZ6324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 21, 2021 -

Bronx Honda responded

On behalf of everyone at Bronx Honda, thank you for being a loyal customer, and for sharing your experience with us. We will continue to work hard to earn your business in the future. --Marcie

July 21, 2021

My appointment for the airbag recall was made. One month in advance. I arrived at 8am and sat for 6 hrs before finally being told you didn’t have the part and lt had to be ordered. I found this out only aft More

by PEB747VERIZON
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Christina Donato
July 21, 2021

Victor always takes care of me. He’s professional, very knowledgeable, he listens , and his timing is on point. Great customer service from Victor since 2016. More

by corissasharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Bronx Honda responded

Victor rocks! Thank you for the feedback, we are very grateful to you! --Marcie

July 21, 2021

I didn’t have an appointment and Victor was able to squeeze me in for a car inspection that was due in July. I was very happy with the work the mechanics did. More

by SAMPSONMIRIAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Donato
Jul 21, 2021 -

Bronx Honda responded

I'm very grateful to you for supporting Bronx Honda and for sharing your experience with us. Thank you! --Marcie

July 21, 2021

They are ALWAYS short staffed. Oil change apt for 12:30 and didn’t leave until after 2:30. Victor did inform me they were understaffed and the wait time would be about 2 hours however that seems to always More

by tyleashanese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
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