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Bronx Honda - Service Center

Bronx, NY

4.2
2,766 Reviews
Call Service Center (718) 892-3300

2,766 Reviews of Bronx Honda - Service Center

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January 19, 2025

Scammers, dishonest, overpriced, I wouldn’t recommend this place to my worst enemy. They try to milk the insurance company and try to scam you out of money More

by NCONTRER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2025 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com as soon as possible. We have been in business for 50 years, I can assure you we do not "scam" our customers or their insurance companies. We work with insurance adjusters all the time to help customers get their repairs authorized and completed quickly. We always work to achieve the best possible outcome based on the facts and documentation, while navigating high deductibles, policy exclusions, and unexpected delays. I understand your frustration at having to pay out-of-pocket for several repairs after your car was stolen and recovered, but we waived diagnistic fees and gave you significant discounts after your insurance company refused to pay for certain items. We also replaced the clip and cleaned the headliner so that it looked brand new. I hope to hear from you. --Marcie

January 17, 2025

Awesome customer service thanks to Victor the Service Manager!!! Also, Mike in the arrival lot was professional, friendly and efficient!!! An excellent experience in every way possible!!! More

by TBOHME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

Bronx Honda responded

Thank you so much for the incredibly kind words and feedback on the occasion of our 50th Anniversary, we are very grateful! 🙏🙏🙏 Please refer your friends and family to Bronx Honda, we will always work hard to exceed expectations! All the best, Marcie

January 14, 2025

Great service and understanding with communication with customers. Called when the car was done, fantastic More

by LESLIEROSADO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Bronx Honda responded

Thank you so much for the kind words about Katie and Bronx Honda, we love to exceed our customers' expectations! Send your friends and family! All the best, Marcie

January 12, 2025

Service was quick, and Katie was so helpful,I will recommend her to any one I know! She the one of the millions More

by binmodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2025 -

Bronx Honda responded

Thank you so much for the fabulous feedback about Katie, it means a lot to our entire team! Welcome to the Bronx Honda family! All the best, Marcie

January 10, 2025

Diana was very helpful and gave me a good explanation of what I needed. Everyone was very polite and professional. More

by slix92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Bronx Honda responded

Thank you very much for the five stars review and great feedback, we are grateful! 🙏🙏🙏 We hope to see you again for your next maintenance! All the best, Marcie

January 10, 2025

It very good dealer ship and there people are very nice , good and great with the people More

by chivinatasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Bronx Honda responded

Thank you so much, we are very grateful to you! All the best, Marcie

January 09, 2025

Mike did an excellent job he. Made sure I got what I wanted i've been going to Bronx Honda for many years. They are excellent. More

by COOKIE6060MOJICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Bronx Honda responded

We are grateful to you for your amazing loyalty to Mike and to Bronx Honda, especially on our 50th anniversary! We are always here for you! All the best, Marcie

January 09, 2025

Katie give good service she gave me a list of service that my car needs. More

by Suvonbhuiya21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Bronx Honda responded

Thank you so much for taking the time to share your experience with Bronx Honda, it means a lot to all of us! All the best, Marcie

January 08, 2025

Nice service Katie is very helpful and always respects and talks to customers nice thank you More

by Mdssolaiman2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Bronx Honda responded

Thank you very much, we appreciate you! All the best, Marcie

January 06, 2025

They did not or could not fix my car , they kept my car for a couple of days and was not able to find the problem. My car left the same way I brought it to Honda. More

by SAMNIL4@msn.com
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Bronx Honda responded

I am very sorry to hear this. I understand we explained the problem to you. Please feel free to stop by any time to discuss the issue with our service manager. All the best, Marcie

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