Back

Bronx Honda - Service Center

Bronx, NY

4.2
2,729 Reviews

2,729 Reviews of Bronx Honda - Service Center

Sort by
September 22, 2023

Katie Lovos was polite and efficient. Her explanations were clear and very helpful. She reminded of progress of work and called me immediately service was completed. More

by BDEBENBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you! Welcome to the Bronx Honda family! --Marcie

September 22, 2023

Service representative Katie was very helpful and provided excellent service. She is an asset to Bronx Honda. More

by monsurnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scarlet Medrano
Sep 22, 2023 -

Bronx Honda responded

Thank you so much for the great feedback, we are grateful! We hope to see you again for maintenance. All the best, Marcie

September 17, 2023

Pieces of the front is off I find loose screws my was in service station for a week and the problem still More

by LOPEZBRON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Bronx Honda responded

Hi, can you stop by Monday morning so we can take a look? I'm reachable at marcie@bronxhonda.com. --Marcie

September 16, 2023

The Bronx Honda had literally the worst service I've ever experienced in my life More

by hildacartagena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2023 -

Bronx Honda responded

Our Master Technician (30 years of Honda experience) cleared all codes but also disconnected the headlight so that the vehicle would not shut off and refuse to restart. You were told that the vehicle needed a new headlight, and you declined. The warranty does not cover this repair because it was damaged on the outside. The fact that the lamp is broken does not mean it is automatically covered by warranty. Please email me at marcie@bronxhonda.com to discuss this further --Marcie

September 16, 2023

Very attention Very friendly and helpful and polite at all times... Very informative and very detailed... More

by Carlosloso
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Matehuala
Sep 16, 2023 -

Carlosloso responded

Very helpful and nice at all times…

Sep 16, 2023 -

Bronx Honda responded

Thank you so much! We are grateful to you for supporting Bronx Honda! Let us know if you ever need anything. All tge best, Marcie

September 15, 2023

Good service. Diana is very helpful service writer. Clean environment. Customer friendly. Overall good experience. More

by perfectziad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2023 -

Bronx Honda responded

Thank you so much and welcome to the Bronx Honda family! --Marcie

September 13, 2023

She is very nice and she explained good. She helped me lot I like her she’s good I appreciate it her I just want to say about Honda dealer, they never like to help other people . More

by SHOFENYC1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Bronx Honda responded

Thank you very much, we are all about great customer service! All the best, Marcie

September 10, 2023

Had a problem with my left sliding door and rear left gate on my 2019 Odyssey minivan and Katie helped me to resolve my problem and explain to me what I needed done for my minivan. Excellent service. More

by rlbcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you! We hope to see you for your vehicle's regular maintenance. All the best, Marcie

September 08, 2023

Very very good customer service from start to finish. Katie was the best very polite and patient with me and my associate. I will definitely continue to work with her and this service center in the futur More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Bronx Honda responded

Thank you so much, we appreciate you! We will always work hard to earn your business! All the best, Marcie

September 02, 2023

estubo bien la atecion de diana graciss por sus servicios no vemos pronto 🙏🏾🙏🏾🙏🏾goog blezzy More

by gerardpimentel117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Bronx Honda responded

Muchas gracias! 🙏🙏🙏 --Marcie

...
19
...