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Bronx Honda - Service Center

Bronx, NY

4.2
2,729 Reviews

2,729 Reviews of Bronx Honda - Service Center

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November 30, 2023

xxxxxxxxx. Honda service on Zerega Avenue in the Bronx the most b******* is work I've ever seen done on a Honda car More

by Cr.mom321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Herrera
Dec 03, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can better understand your experience and look into what happened. Thank you. --Marcie

November 26, 2023

Unprofessional did not let the customer know how long they have to wait there for 3 hours and nobody said anything to me I was frustrated More

by Tyjuna julien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Lovos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaity Chan-Ramos
Nov 26, 2023 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can look into what happened. --Marcie

November 24, 2023

I find it convenient for me cause it's closer than any service center. Wait time was fair More

by jsantos1285
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Lovos
Nov 25, 2023 -

Bronx Honda responded

Thank you so much for the great feedback! All the best, Marcie

November 23, 2023

i'm very happy with the results and service they service was very nice thanks for the service More

by HOSTODURAN
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Lovos
Nov 23, 2023 -

Bronx Honda responded

Thank you very much for supporting Bronx Honda, we appreciate you! Happy Thanksgiving! --Marcie

November 20, 2023

They sold me a car with issues to me this is not a reliable place to buy a car I wouldn't refer anyone to that dealership they don't even have loner cars More

by Taneishasumlin
Recommend Dealer
No
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Nov 20, 2023 -

Bronx Honda responded

Please email ne at marcie@bronxhonda.com so I can look into what happened. --Marcie

November 14, 2023

I went in for an oil change which took over 2 hours to complete. When I went to my advisor she stated that they haven’t even started my service. Another advisor had to take over my “case” because my curre More

by LEOMARY_DEJESUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Bronx Honda responded

Thank you for the feedback. I apologize for your experience. If you email me your name, I will send you the multipoint inspection we performed and a voucher for a car wash with interior. If you want to stop by today or any convenient time, we will top off the washer fluid. --Marcie marcie@bronxhonda.com

November 14, 2023

Couldn't figure out my diagnosis and The sale department was so bad from the initial buying, lot of information was not communicated correctly which was disappointing and the guy that helped me couldn't exp More

by Jawaranding
Recommend Dealer
No
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Matehuala
Dec 03, 2023 -

Bronx Honda responded

I'm sorry you did not have a good experience, I would like to understand what happened so I can look into it and get back to you. My email is marcie@bronxhonda.com, I hope you will reach out. --Marcie

November 13, 2023

Customer service is always great when I come there I’m always in and out. More

by ANGELIQUE9119
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Bronx Honda responded

Thank you for sharing your experience with Bronx Honda, we will always work hard to earn your business! All the best, Marcie

November 12, 2023

Victor and the Spanish girl did a great job for me thank you so much More

by millie1385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaity Chan-Ramos, Manuel Herrera
Dec 03, 2023 -

Bronx Honda responded

Thank you very much! --Marcie

November 11, 2023

Fast efficient. No high pressure sales. Work was done on time. A great experience all around. More

by mavcoco4
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Bronx Honda responded

Thank you for the great feedback, we appreciate you! --Marcie

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