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Bronx Honda - Service Center

Bronx, NY

4.2
2,729 Reviews

2,729 Reviews of Bronx Honda - Service Center

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January 18, 2024

Latoya thompson is very nice and very heipful. she always communicate with custimer.thanks her More

by Satyendra mazumdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Bronx Honda responded

Thank you very much, we appreciate you! --Marcie

January 18, 2024

Good personal and perfect attitude to me job done on time and call to me excellent. More

by cordoba7652
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Herrera
Jan 19, 2024 -

Bronx Honda responded

Thank you very much! --Marcie

January 17, 2024

The service was efficient. The problem was resolved. I am a happy customer. they do good work. More

by hildariverablessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Bronx Honda responded

Thank you for supporting Bronx Honda! --Marcie

January 17, 2024

I was told to have veh towed to dealership and that they have the key fobs avail. After paying for tow truck, I waited 5 days for dealer to order a fob. I was told they don't know when it will come in and I More

by Lorenzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manuel Herrera
Feb 17, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com. A Honda-certified fob is much safer for you to use. Unfortunately, parts are sometimes on backorder. I hope to hear from you. --Marcie

January 17, 2024

Con ese agente sentí ignorancia, le pregunté, por el precio de unas gomas y me ignoro. En forma de burla.. More

by richarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Herrera
Jan 17, 2024 -

Bronx Honda responded

Lo siento mucho. La persona con la que trabajaste ya no está aquí. Espero que nos des otra oportunidad. Gracias, Marcie

January 17, 2024

The vehicle isn't mine it's my client's vehicle. I just drive for his wife and children. More

by mendoza.r89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Herrera
Jan 19, 2024 -

Bronx Honda responded

Thank you for the four stars, on your next visit, we hope to earn five! --Marcie

January 06, 2024

Great customer service. The facility offers a wide range of assistance and my favorite is the coffee area. Wait was not long, only had an oil change so this may be why. Rece More

by SABRINA_KEMP88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

January 06, 2024

Honda Services provided satisfactory maintenance services. Ms. Katie Lovos is polite, respectful and efficient. She gives satisfactory explanations. More

by BDEBENBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Bronx Honda responded

Thank you very much, and welcome to the Bronx Honda family! All the best, Marcie

January 06, 2024

Latoya is a star A++ service. I walk in with no appointment but Latoya was able to squeeze me in and had my car back in under 2hrs More

by eastgate222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2024 -

Bronx Honda responded

Thank you very much for the great feedback, we appreciate you! --Marcie

January 05, 2024

Service as always was great but 3 1/2 hrs for a NYS inspection? Really? More

by relson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Bronx Honda responded

Hi, I truky appreciate the five stars, but I am upset to hear about the unreasonable wait. Please email me at marcie@bronxhonda.com so I can look into what happened. Thank you for the feedback --Marcie

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