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Bronx Honda - Service Center

Bronx, NY

4.2
2,729 Reviews

2,729 Reviews of Bronx Honda - Service Center

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April 09, 2024

She made my experience very smooth and answered all questions i had, i appreciate her help thank you so much More

by tanisharhodes_08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bronx Honda responded

Thank you very much, we are grateful to you! 🙏 All the best, Marcie

April 05, 2024

The whole process was great! Fast, efficient and got the job done in less time than I thought. Katie was fantastic! More

by RANDY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Bronx Honda responded

Thank you so much, and welcome to the Bronx Honda family! All the best, Marcie

March 30, 2024

Pleasant and reasonable time to get the service done. Went above and beyond with regards to customer satisfaction. More

by robertcruzotrl
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Jul 10, 2024 -

Bronx Honda responded

Thank you so much, we appreciate you! We love exceeding our customers' expectations. All the best, Marcie

March 27, 2024

I had oil change and recall service I got there at 10:55 didn’t get my car until around 5:30 when I got the car the invoice say that my car was done since 11:58 service person didn’t told me anything and we More

by ratanaphak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Bronx Honda responded

Please email me at marcie@bronxhonda.com so I can look into what happened. Thank you for the important feedback. --Marcie

March 23, 2024

Every service person I had interactions with was professional and courteous. I appreciate your staff. More

by Lavagirl@123
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latoya Thompson
Mar 23, 2024 -

Bronx Honda responded

Thank you so much, we are grateful to you! All the best, Marcie

March 21, 2024

Katie Lovos, very professional, excellent service. Katie Lovos, very professional, excellent customer service. Katie Lovos, very professional, excellent customer service, 100%, the best, Honda wouldn' More

by Ruffanluis
Recommend Dealer
Yes
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Lovos
Jul 06, 2024 -

Bronx Honda responded

Thank you so much for the valuable feedback about Katie, and welcome to the Bronx Honda family! All the best, Marcie

March 12, 2024

Everyone I encountered was pleasant. However when reaching out to get information a response always timely. More

by dbest1gt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Bronx Honda responded

Thank you very much! We are trying our best to respond to all calls as promptly as possible. You can always text your service advisor directly with any requests. All the best, Marcie

March 10, 2024

Even with an appointment which I was in time for I waited 3 hours for my NYS inspection an oil change and a seat belt recall More

by HBEC007
Recommend Dealer
Yes
Employees Worked With
Latoya Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Bronx Honda responded

I'm very sorry for the long wait, I hope we kept you updated. I promise we can do better next time. All the best, Marcie

March 09, 2024

The attention was very good from Ms. Matehuala. She was gentle, kind and attentive, the work on the car was very good. More

by Teresa Medina
Recommend Dealer
Yes
Employees Worked With
Diana Matehuala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diana Matehuala
Mar 25, 2024 -

Bronx Honda responded

Thank you very much, and welcome to the Bronx Honda family! All the best, Marcie

March 07, 2024

Poor little responsible with time and they delivered the vehicle well and the next day the same problem More

by joseluis-camilo
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Katie Lovos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Lovos
Jul 05, 2024 -

Bronx Honda responded

I'm sorry to hear this. When can you bring the vehicle back so we can see what happened? You can email me at marcie@bronxhonda.com.

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