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Brondes Ford Toledo
Toledo, OH
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Very professional yet friendly desk reps! I had an appt but it took 1.5 hours for an oil change and 30 point inspection. This is the first time I’ve gone to the dealership for service, and it I had an appt but it took 1.5 hours for an oil change and 30 point inspection. This is the first time I’ve gone to the dealership for service, and it wasn’t a problem. I was just surprised by how long it took. However, great service, great representatives, and I absolutely love Bronde’s overall! Thank you. More
I appreciate the dealer's diligence in working on the repairs. The 30 days it took to get my f150's electrical issue corrected was disturbing. My product confidence is shattered. Albeit the staff was ver repairs. The 30 days it took to get my f150's electrical issue corrected was disturbing. My product confidence is shattered. Albeit the staff was very courteous and friendly. More
Love this dealership! Have been dealing with them since the ‘90’s. Was just disappointed they charged me 3% for using my credit card. That was an extra $50 I hadn’t antici Have been dealing with them since the ‘90’s. Was just disappointed they charged me 3% for using my credit card. That was an extra $50 I hadn’t anticipated and wasn’t told about until the point of sale. More
I used to love this place. I bought a new 2018 explorer that needed warranty body work done, the paint was bubbling on the hood (Ford defect), back in 2020. The other day I go I bought a new 2018 explorer that needed warranty body work done, the paint was bubbling on the hood (Ford defect), back in 2020. The other day I go and try to trade it in on another new car, but then find out that the warranty work they did back in 2020, they reported to carfax as an accident. They have now devalued my car by close to $8000 because of this. They will not do anything about it, even thought they basically robbed me of this $8000! My guess is they do this to everyone who has had warranty work done! More
We had a great experience working with Todd. He took care of us and we felt confident we were purchasing a high quality vehicle. We loved the dealership. Great customer service and very helpful. He took care of us and we felt confident we were purchasing a high quality vehicle. We loved the dealership. Great customer service and very helpful. More