Brondes Ford Toledo

Outstanding Customer Service Brondes has serviced my truck for quite some time. They have always done a great job and has been very accurate with repairs. The work is always d Brondes has serviced my truck for quite some time. They have always done a great job and has been very accurate with repairs. The work is always done in a very timely manner as well. I am continually impressed with the communication and customer service. It is first class! Mike More

The body shop personnel were very competent, treated me in a highly professional manner, and repaired my Focus in a timely way. I would return to Brondes anytime. personnel were very competent, treated me in a highly professional manner, and repaired my Focus in a timely way. I would return to Brondes anytime. More

Staff at the desk of the mobile home are excellent.. I normally deal with Kevin, I think that is his name. Always freindly and helpfull. He always tells you what extra work you should get done. I normally deal with Kevin, I think that is his name. Always freindly and helpfull. He always tells you what extra work you should get done. More

2014 Ford Edge The oil change was done in a timely manner which allotted me to continue on with my errands on a busy Saturday. This made for a less stressful day for The oil change was done in a timely manner which allotted me to continue on with my errands on a busy Saturday. This made for a less stressful day for me and my husband. More

Great and fast service Everyone I dealt with were professional and helpful! The service was fast even though the service department was under construction. Reasonably price Everyone I dealt with were professional and helpful! The service was fast even though the service department was under construction. Reasonably priced. Great job. Will use them again. More

Car serviced for recall 2012 Ford Fiesta I took my daughters car in for a recall. They informed me it actually had 2 recalls and they took care of both of them. I was very impressed with the I took my daughters car in for a recall. They informed me it actually had 2 recalls and they took care of both of them. I was very impressed with the friendliness of all the Service Attendants. I would definitely go back. I would like to add that they quoted me a price to run a diagnostic and assured me that if work had to be done they would call me. Since they only ran 1 test they only charged me half of the quoted estimate. How often does that happen? I was very impressed with that too. More

Focus Transmission Recall Brondes gave us courteous and prompt service on our transmission recall and clutch repair under Ford's warranty. Our service coordinator arranged for Brondes gave us courteous and prompt service on our transmission recall and clutch repair under Ford's warranty. Our service coordinator arranged for a loaner-rental when I informed him I planned to attend a funeral. More

Very professional...excellent customer service! Service department is always very professional and helpful. A great feeling of honesty from employees. Paperwork that is received when vehicle is fini Service department is always very professional and helpful. A great feeling of honesty from employees. Paperwork that is received when vehicle is finished is awesome thank you! More

From dissapointing to good In several times for stuck in park problem that could not be diagnosed, Finally found. Though my thoughts are that a wire rubbing in a steering colum In several times for stuck in park problem that could not be diagnosed, Finally found. Though my thoughts are that a wire rubbing in a steering column to cause a short or open ground is a manufacturing problem. Appreciate the consideration for charge reduction after so much time spend by all parties. Think my problem should be passed on to Ford for some one the future. Believe records will show that this problem initially occurred in the first year I owned the truck. More

Quality Work Vehicle is always done when promised. Never been steered wrong by the service writers. Can't wait until the dealership expansion is done because Vehicle is always done when promised. Never been steered wrong by the service writers. Can't wait until the dealership expansion is done because I miss the free car wash, tho. More