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Brogan Cadillac Totowa - Service Center

Totowa, NJ

4.3
116 Reviews

116 Reviews of Brogan Cadillac Totowa - Service Center

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May 10, 2023

They are wonderful. mike perry is always very helpful. Car is always washed and vacuumed. Happy with service More

by eroesing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Brogan Cadillac Totowa responded

We are thrilled to see that you're happy with Mike's assistance here at Brogan Cadillac! It is our pleasure to ensure your car is always washed and vacuumed! Thank you for taking the time to write this review and trusting us with your vehicle's care.

April 25, 2023

Victor is so professional, fast with the service on my vehicle. Keep up the good work. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Santana Sr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2023 -

Brogan Cadillac Totowa responded

We're delighted that Victor welcomed you with prompt and professional service! Thanks for choosing Brogan Cadillac — we hope to see you again next time!

April 21, 2023

Professional, knowledgeable, efficient, friendly, clean and very well organized. Five stars says it all. Sorry this was only 14 words but I don't have time to write a book. More

by Railmanjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Brogan Cadillac Totowa responded

This is the kind of feedback we work hard for so thanks for taking the time to leave Brogan Cadillac a fantastic review! We hope to see you again down the road!

April 17, 2023

Professional Friendly Precise Timely Good Value Attentive Comfortable Waiting Room Ron M is the best! More

by leo.donohue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2023 -

Brogan Cadillac Totowa responded

Leo, thank you for taking the time to share your experience with us! We are elated to hear that Ron provided you with stellar care. All of us at Brogan Cadillac appreciate your business and hope to see you again soon!

April 13, 2023

Always courteous and professional explaining repair being performed and the time it will take to complete More

by Gp84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Brogan Cadillac Totowa responded

This is exactly the kind of feedback we work hard for at Brogan Cadillac! Thanks for the fantastic review and for being such a great customer.

April 11, 2023

I moved back to NJ & a friend of mine told me that the best place to have my 2014 Cadillac XTS & CTS coupe maintenance was Brogan Cadillac of Totowa. 1st it was very easy getting a appointment Monday mo More

by Rasheedgp1
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Brogan Cadillac Totowa responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Tony and the Brogan Cadillac team. We will be sure to pass on the kind feedback to him. Drive safely, and we hope to see you back again down the road!

March 09, 2023

Service is always reliable, honest and efficient at Brogan Cadillac. The staff is courteous and knowledgeable. More

by Robert Galagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Brogan Cadillac Totowa responded

Robert, thank you for taking the time to review Brogan Cadillac. We're thankful to have you as a customer.

March 06, 2023

The dealership was very efficient, courteous, fast, close by a pleasure going thereI would highly recommend them More

by ctblaze427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferenchiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2023 -

Brogan Cadillac Totowa responded

Thank you for the review! We appreciate your business and hope to see you again at Brogan Cadillac. Safe travels!

January 11, 2023

Service writers sincerely want to keep your car in top running condition. Service department personal are courteous and knowledgeable, and the department itself is very efficient, More

by pauldesisto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Marmolejos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Beebe
Jan 11, 2023 -

Brogan Cadillac Totowa responded

The entire Brogan Cadillac team deeply appreciates your continued support, Paul! Thanks for choosing Brogan Cadillac and we will see you next time!

January 04, 2023

The service is great and the staff is courteous and thoughtful and helpful couldn’t ask for a better company More

by Richied0626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Idone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Brogan Cadillac Totowa responded

Thanks for this great review of Brogan Cadillac! We are glad to have your trust in our business.

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