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Brogan Cadillac Totowa
Totowa, NJ
400 Reviews
Thomas J. Brogan's work ethic brought him to the top of the country's list of salesmen in the 1920's. Starting as a demonstrator at E.A. Brown Auto Company, Inc. in Paterson, New Jersey, Tom diligently worked his way up to president of Brogan Cadillac-LaSalle Company. In 1922, he was honored as the country's leading salesman because of his hard work and volume of sales. In October of 1925, the success of Tom Brogan made it possible to devote a brand new 20,000 square-foot New Jersey facility to Cadillac. Brown-Brogan Cadillac Co. continued to grow and in 1927 Tom Brogan assumed sole ownership. That was the birth of a Brogan tradition that has continued to proudly service the community for 80 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 400 reviews
November 20, 2023
The staff are pleasant and and handled my concerns with understanding all work was completed. understanding all work was completed. More
by devinenana
Employees Worked With
November 17, 2023
Great dealership! Loyal to their customers and treat you like family! We are repeat customers and will not go anywhere else! Loyal to their customers and treat you like family! We are repeat customers and will not go anywhere else! More
by pamparetti
November 15, 2023
Our salesman James Mastrogiovanni was excellent. He was friendly, informative and went out of his way to help with questions and tech info. Highly recommend James and Brogan Cadillac. He was friendly, informative and went out of his way to help with questions and tech info. Highly recommend James and Brogan Cadillac. More
by gerri
November 10, 2023
Ronald was exceptionally helpful, just like he has been in all my prior visits to Brogan Cadillac. in all my prior visits to Brogan Cadillac. More
by esqcjh
November 03, 2023
My wife and I were very pleased with Mark assisting us with our selection and explaining the vehicle options. It was a pleasure dealing with Mark. with our selection and explaining the vehicle options. It was a pleasure dealing with Mark. More
by mk
Employees Worked With
Mark Bilhuber
October 19, 2023
Brogan Cadillac dealer so good service very one sales men sales manager Rajesh malhotra sales men Mervin also warranty department Mickey they all are so polite and good service sales manager Rajesh malhotra sales men Mervin also warranty department Mickey they all are so polite and good service More
by Namgyaltstn37
Employees Worked With
Mervin
October 17, 2023
Very reliable staff and an exceptional waiting environment it is literally as if you were in a 5 start penthouse environment it is literally as if you were in a 5 start penthouse More
by Ruben Pina
Employees Worked With
October 15, 2023
They no longer provide a loaner car although they did drop me off and picked me up. I needed the head unit replaced for the third time and I thought it should have been done free of charge but I was char drop me off and picked me up. I needed the head unit replaced for the third time and I thought it should have been done free of charge but I was charged $500. One would think that Cadillac would have fixed the problem every time for free especially since the first time it was still under warranty. This should have been done under the lemon law but I don’t have the time nor patience to argue with the dealer/manufacturer on a hopeless cause. Also, when I bought the vehicle (new in 2016), I was promised 2 free complete detailing jobs for free. But this time I was told that the salesman and the manager told the service guy that they had only told me that they would provide 3 detailing jobs and that I would have to pay 50% for the job. It was already done so I didn’t even have a choice to discuss it with them. I know what I was told but I guess it was just a way to close the deal. I guess they didn’t ever intend to honor their agreement because I didn’t have it in writing. If they only agreed to 3, why did they already provide me with 5 free detailing jobs? More
by njflyboy
September 26, 2023
Excellent place to purchase a Cadillac! My salesman did an outstanding job. I have shopped at other dealerships, but they’re not as great as Brogan! My salesman did an outstanding job. I have shopped at other dealerships, but they’re not as great as Brogan! More
by Mimi
Employees Worked With
September 22, 2023
I have been a Brogan customer for many years-30+ years). Tony and Vic have always been our service coordinators. Very helpful and easy to work with. Excellent service. Would recommend this dealership on Tony and Vic have always been our service coordinators. Very helpful and easy to work with. Excellent service. Would recommend this dealership on its service philosophy alone. Always treated me with respect and courtesy. More
by Joan
Employees Worked With
