Brogan Cadillac Totowa

Wasted my time spoke to an online rep and was clear that I wanted to lower my payments and was looking for info on the loaner vehicle they were leasing for $349/mo. spoke to an online rep and was clear that I wanted to lower my payments and was looking for info on the loaner vehicle they were leasing for $349/mo. I wish he would have told me I needed to qualify for some random dealer notification that would have given me $4,000 towards incentives. No way to know if you're on that list before you get there?? Bottom line.... my payments would have went up $75/month. sooooo... I basically wasted an hour of my time. Thanks. Although, the salesman Cliff VanDyke was very nice. More

Clean Dealership and Friendly Staff This is my first experience with Cadillac and it won’t be my last. I purchased several new cars over the course of my life and by far, this was the b This is my first experience with Cadillac and it won’t be my last. I purchased several new cars over the course of my life and by far, this was the best. Keep up the high standards!!! Thank you, Peter T More

Relaxed and honest no BS. I have been a Brogan customer since 2000 when I purchased my 2001 Eldorado. The XT5 was my third purchase from Brogan. TONY IDONE has always been m I have been a Brogan customer since 2000 when I purchased my 2001 Eldorado. The XT5 was my third purchase from Brogan. TONY IDONE has always been my service advisor. I trust him. He refects great credit on himself and Brogan and this is why I consulted TONY who recommended Alex Santos for my new car purchase. Alex has a very polite and respectful demeanor and of course, he's extremely knowledgeable about the product he is selling. When my wife is ready to trade in her 2011 CTS we will be back. More

My salesman and car buying experience were wonderful From the moment I walked into Brogan Cadillac until a week later when I drove my new Cadillac ATS home, my experience was very positive. I was greet From the moment I walked into Brogan Cadillac until a week later when I drove my new Cadillac ATS home, my experience was very positive. I was greeted in a friendly manner by Alex Santos who spent a lot of time with me finding out what I was looking for in a new car. When I wanted to keep my purchase in the price range I had planned on, he found just the car I wanted in upstate New York and had it driven down to Brogan Cadillac so I could purchase it and drive it home. Alex then guided me through the process of customizing the car and made sure I knew how to make it mine. I already love my bright red ATS and I'm sure as I drive it and experience its comfort and many convenient features, I will love it even more. I definitely will return to Brogan Cadillac and will buy again from Alex Santos! More

Best experience every leasing a car. Alex Santos was a great salesperson. This was our best experience leasing a car in all the years we have been leasing with other dealers from other c Alex Santos was a great salesperson. This was our best experience leasing a car in all the years we have been leasing with other dealers from other car manufacturers. First time with Cadillac and everything was simple and quick. In the past we have spent hours negotiating a price but not this time. More

Purchase certified 2015 Escalade I'd like to thank my sales person Mr. Cliff Van xxxx Of Brogan Cadillac for his friendliness and professionalism. He was very knowledgeable. He made I'd like to thank my sales person Mr. Cliff Van xxxx Of Brogan Cadillac for his friendliness and professionalism. He was very knowledgeable. He made the whole purchasing experience very enjoyable. I would definitely recommend Brogan Cadillac to family and friends and tell them to see Cliff Van xxxx. More

always a pleasure my second time back to this dealer for my new Cadillac... this time a new 2017 CT6. Alex Santos my sales consultant was great, friendly, knowledgeabl my second time back to this dealer for my new Cadillac... this time a new 2017 CT6. Alex Santos my sales consultant was great, friendly, knowledgeable and no nonsense. True professional and I was very satisfied. Would recommend this dealership hands down. More

Great dedication of service I'd like to thank Brogan and the service advisor Tony for dedication and kindness while my ATS was in service. It can be hard to find a dealership and I'd like to thank Brogan and the service advisor Tony for dedication and kindness while my ATS was in service. It can be hard to find a dealership and service that makes you feel secure and confident with your vehicle. I love my car and will return to Brogan when needed. Again, thank you for your service and to Tony for your patience and providing the best help you can. Samantha More

No Value in Customers time Within the past 3 weeks I have made two trips to Brogan and have just been notified that I will have to make another trip next week. My first visit Within the past 3 weeks I have made two trips to Brogan and have just been notified that I will have to make another trip next week. My first visit I came to get your front light fixed and my drivers idea speaker. Speaker was covered under the warranty but light wasnt. Left that day paying $300 and still the speaker was not fixed due to it not malfunctioning at the time of the visit. Mind you I waited over 2 hours. Second visit I sat in the lobby for an hour and 40 minutes and was told that the speaker can't be fixed today because the guy who can do it is not here today so I gotta bring it back and leave it. Considering that I made appointments to both of these visits, these problems of me having to come back over and over again and wait for hours, should be avoided and it's unexceptable. 2 hour wait and still got nothing done More

Newly leased xt5 Adam was a pleasure to deal with, knowledgeable, and very helpful. He was available to answer any of our questions. We would definitely consider buy Adam was a pleasure to deal with, knowledgeable, and very helpful. He was available to answer any of our questions. We would definitely consider buying from him again in the future. More