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Brogan Cadillac Totowa
Totowa, NJ
378 Reviews
Thomas J. Brogan's work ethic brought him to the top of the country's list of salesmen in the 1920's. Starting as a demonstrator at E.A. Brown Auto Company, Inc. in Paterson, New Jersey, Tom diligently worked his way up to president of Brogan Cadillac-LaSalle Company. In 1922, he was honored as the country's leading salesman because of his hard work and volume of sales. In October of 1925, the success of Tom Brogan made it possible to devote a brand new 20,000 square-foot New Jersey facility to Cadillac. Brown-Brogan Cadillac Co. continued to grow and in 1927 Tom Brogan assumed sole ownership. That was the birth of a Brogan tradition that has continued to proudly service the community for 80 years.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 378 reviews
October 02, 2024
Brogan best dealer in NJ Tony in service always makes sure car is delivered perfectly sure car is delivered perfectly More
by tsgnj
October 01, 2024
We just purchased a 2020 XT5. Mark Bilhuber was an excellent sales agent. He took his time to go over all the fine print. He was so patient. Very knowledgeable and friendly!! Ama Mark Bilhuber was an excellent sales agent. He took his time to go over all the fine print. He was so patient. Very knowledgeable and friendly!! Amazing service!!!! It's so hard to find these days!!! I'm so happy!!! Will be back in the future! More
by Irene pantahos
Employees Worked With
Mark Bilhuber
September 26, 2024
Ronald from Brogan Cadillac provided me with excellent service and always kept me informed with my vehicle progress. service and always kept me informed with my vehicle progress. More
by peter_leston
Employees Worked With
September 26, 2024
Thank so much Tony for the excellent service on my car. I appreciate the attention to detail and the care you took to make sure everything was in top shape. I appreciate the attention to detail and the care you took to make sure everything was in top shape. More
by vilugo42
Employees Worked With
September 26, 2024
Ronald was pleasant as always and listened when I called his attention to my reason for visit....even the smallest detail; some stratches on passenger side front bumber. I also love that my car always i his attention to my reason for visit....even the smallest detail; some stratches on passenger side front bumber. I also love that my car always is returned washed in & out and looks spectacular! I was in for service/oil change. More
by gpcdlc
Employees Worked With
Other Employees :
Ronald was service rept that attended to my needs...did good job!
September 14, 2024
They are honest, thorough and efficient A pleasure to deal with Recommend them if you are looking to purchase a Cadillac deal with Recommend them if you are looking to purchase a Cadillac More
by Frank
Employees Worked With
September 12, 2024
Pleasant, great personal service Convenient Very knowledgeable Always looking out for my safety Repairs are done correctly knowledgeable Always looking out for my safety Repairs are done correctly More
by Raradada
Employees Worked With
September 11, 2024
Very attentive and professional. The service staff was very helpful and knowledgeable about my car problems. Very attentive to my needs. The service staff was very helpful and knowledgeable about my car problems. Very attentive to my needs. More
by Mapnj1
Employees Worked With
Jaylin and Anthony
August 23, 2024
Did not hear my concerns or document them correctly. Had my vehicle for over 10 days and didn’t communicate the diagnosis nor plan. It wasn’t until I messaged two days before returning that work was sch Had my vehicle for over 10 days and didn’t communicate the diagnosis nor plan. It wasn’t until I messaged two days before returning that work was scheduled but still was not communicated. I left messages w the secretary, did not receive a call back. Was told everyone went home and I could not be helped but received a late call at the end of the day. The person who first helped me took vacation but did not hand off to the covering person is the message I received, followed by the team is short staffed. I work in a hospital. I understand being short on team members but no one was available via text nor phone until the last moment when I was irate. Lost total trust with this branch and would not recommend it to anyone. I would expect better service. More
by TNitemareBC
Employees Worked With
Jeremy
