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Britain Chevrolet

Greenville, TX

Overview
Reviews
4.8
339 Reviews
Call Dealership (903) 280-7914
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4495 I-30 Frontage Rd

Greenville, TX

75402

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Showing 339 reviews

November 26, 2023

Super fast service. Very nice waiting area. One of the managers burped as he walked through the waiting room. More

by hollyburrus
Recommend Dealer
Yes
Employees Worked With
Dayton
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November 25, 2023

They were spot on as the the problem I will continue to use for my service & new cars More

by Ppettyackerman
Recommend Dealer
Yes
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November 24, 2023

Have had vehicle in twice for same problem, still not resolved. Expected a phone call next day for update to resolve issue and has been a week without any update. More

by 3.beamers
Recommend Dealer
No
Employees Worked With
John
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Nov 24, 2023 -

Britain Chevrolet responded

Thank you for your time and response on your recent service visit with us here at Britain Chevrolet. I am truly sorry to hear we did not meet your expectations and would like to discuss this concern further with you at your convivence so we can determine If it is a break down in our processes or something that can be addresses so we can adjust and make changes moving forward. Thank you, JB Baldridge 9034504219

November 23, 2023

It was a pleasant experience, with friendly people. The atmosphere was bright and clean. And the waiting time for the vehicle was shorter than expected. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB Baldridge
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November 23, 2023

Great service. Always been favorite dealership lI love the catilac they sold me! Thank you! More

by becky.b777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Byron & Misty Britain, Jeff Blain, James Baldridge, David Simpson, Liz Bowman, Dwayne Bowman, Kelly Moody, JB Baldridge
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November 22, 2023

Your people suck and need more training my truck is now being fix by another dealership your people could not find the problem lol. Wow wow wow. Would never send anyone to this place for More

by hardmule02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric , JB Baldridge
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Nov 23, 2023 -

Britain Chevrolet responded

Thank you very much for taking the time to let us know how we did. Im sorry to hear we were not able to find the issue with your truck and that you are now having it repaired somewhere else. Our goal is our customers and to deliver the highest quality of service possible. It’s unfortunate that during our diagnosis process we were not able to duplicate your concern and therefore not able to find the fault but I am glad to hear that the concern has been duplicated and now being addressed so you are taken care of. Please feel free to contact me anytime if you have any questions or concerns. Thank you, JB Baldridge

November 22, 2023

Always great service & helpful associates. I love the waiting area, very comfortable & even a place to get snacks. More

by alicer1685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB Baldridge
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November 21, 2023

The whole purchasing process was easy. No pressure. The staff was very courteous. I would definitely go back More

by dnorris2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Cross, Dwayne Bowman, Kelly Moody
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November 21, 2023

Something hit my gas tank going down the highway. It was 5p.m. When I got to Britain’s. They immediately put my car on the rack and discovered a hole in the gas tank. They gave me a ride home because More

by rydertexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles the service advisor was great to work with., JB Baldridge
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November 21, 2023

The oil change and tire rotation were performed quickly and efficiently. Service representatives were courteous and professional. More

by ralphhawkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
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