Britain Chevrolet

I know I answered "Great" for everything, but it's true!! My husband, Lynn, and I were absolutely amazed and humbled by the people at Britain Chevrolet treating us so well...like we were actual it's true!! My husband, Lynn, and I were absolutely amazed and humbled by the people at Britain Chevrolet treating us so well...like we were actually important. The finance guy was a bit quick, but you never know what's going on - maybe he had a sick child at home. Anyway, it wasn't enough to keep our opinion of BRITAIN Chevrolet any less than "GREAT". We had just bought a truck from Britain, when my husband was the victim in an accident which totaled it - about a month after our purchase. My husband & I were at our friend's place of business the next day or 2 when Lynn mentioned calling Britain back to see if we could get ANOTHER great deal from them. Our friend said, "You'll never get as good a deal as you got with that white truck..." I said, "Lynn, call 'em." Sure enough they had a good deal, alright!!! A newer and bigger truck with more bells & whistles. They had just received it as a trade!! They drove the truck TO US! When that big monster rolled up, I almost couldn't stand myself! I thought, "They're going to try to hammer us on this..." Boy, was I wrong!! Britain was JUST as great as they had been the time before & they were genuinely concerned about Lynn's health and well-being after the accident. God bless the people and OWNER, CEO of Britain Chevrolet. You all run a VERY nice & friendly business which is a breath of fresh air these days. Thank you for making our experience a smooth one. --Lynn & Serena Booth Lone Oak TEXAS More

We bought an Aveo through Scott Monroe, who was courteous, honest and very polite. Scott answered all of our questions concerning onstar. David worked with us to keep our business and they all re courteous, honest and very polite. Scott answered all of our questions concerning onstar. David worked with us to keep our business and they all really made an extra effort to sell us this car. Michael was very upfront and friendly while conducting business with paperwork. Mr. Ferguson, in the shop, was courteous and helpful. We will likely return. More

This was a courtesy delivery on a lease car. I have picked up many cars over the years, this is the first time a dealership has taken the time to go over the specifics of a car with me. Scott was very picked up many cars over the years, this is the first time a dealership has taken the time to go over the specifics of a car with me. Scott was very detailed and treated me as though he had sold me the car. The information was very helpful and I appreciated his time. I will consider Brittain when I am ready to purchase my retirement car. Dianne Maddry More

Very helpful, very efficient! David & Scott were both great to work with. Thanks for your help & my new car! The dealership was also willing to negotiate in price for the vehicle & were very fair both great to work with. Thanks for your help & my new car! The dealership was also willing to negotiate in price for the vehicle & were very fair on my trade-in value. This dealership is focused on making everyone a lifelong customer--thanks! More

I chose this dealership that was over an hour from my home because I wanted hometown professional courtesy. That is exactly what I received. I did make it easy, I chose the car before it ever arrived t home because I wanted hometown professional courtesy. That is exactly what I received. I did make it easy, I chose the car before it ever arrived to the dealership from the Chervrolet website. They were fair and honest on my trade in. The definition of a good deal is when both parties are comfortable with the end results. I got a heck of a good deal. You have to drive to the country to get treated right by the sales manager and get a hand shake from the owner. I will make that hour drive for every oil change and service. More

the service department at this dealership was the friendliest and most willing to help of any i have ever experienced. they stopped what they were doing, listened to me & did not act like i was an in friendliest and most willing to help of any i have ever experienced. they stopped what they were doing, listened to me & did not act like i was an interruption. the screws that held the opening of my gas tank in place had fallen out- so the cap was not screwing in properly. of course, i had all four of my kids in the car with me. they had me pull in immediately & fixed it in less than 5 min. i know that anywhere else they would have had me make an appointment, get my kids out and charged me for labor. this service department worked FOR me and wanted to make this as easy as possible for ME. it was also very clean. More

Had a GREAT experience purchasing a car from the Britains. We have 4 kids and not much extra when it comes to $. We told Byron what we needed and he went over and above. Since he can purchase from a Britains. We have 4 kids and not much extra when it comes to $. We told Byron what we needed and he went over and above. Since he can purchase from anywhere in the nation he found us a Yukon XL in California. he had it brought to Texas, inspected the vehicle, let us check it out, etc. We purchased the truck. It has been excellent for our family. It was a completely hassel free experience. Our family will always buy from them. More

No haggle pricing. Paperwork was easy and worry-free. Even let me take paperwork home to get husband to sign. From start to finish, the Britains made me feel at home and made the whole transaction comfo Even let me take paperwork home to get husband to sign. From start to finish, the Britains made me feel at home and made the whole transaction comfortable. The price they quoted was the price they gave me. More

Great experience, I will definatly buy from them again and refer my friends and family. No pressure and super easy to work with. The guys at Britain also have a great service department with convienent ho and refer my friends and family. No pressure and super easy to work with. The guys at Britain also have a great service department with convienent hours. I bring all of my cars there for service. More

Bought a chevy vehicle from dealer on Friday evening 5/21, signed paper confirming deal after I corrected the first deal he made for the wrong trade difference, which would have been to my advantage, an 5/21, signed paper confirming deal after I corrected the first deal he made for the wrong trade difference, which would have been to my advantage, and agreed to pick up vehicle and bring title to my trade on Monday after getting title out of Safety deposit box. That was fine with salesman. I was called Sat. 5/22 at work and told I needed to come in on sat to finish deal since owner wasn't happy with deal that salesman made. I told them I was at work and had a child graduating that day but I would try to come eventhough I would not have title to my vehicle. I called them at 2pm on sat and told them I was on the way but to please have my papers ready since I was in a hurry due to graduation. I was not told of any problems at that time. I arrived at the dealership at 2:30 and noticed my car was no where to be found. I entered the dealership and finally met by the salesman who closed my deal. Upon entering his office he made out like he couldn't find my paperwork and went to front desk saying they had it up there. He never returned but the sales manager ( John) came in and informed me that they had sold my vehicle before I got there. He accused me of not closing the deal eventhough I signed there deal paper. Conversation got heated as I instructed them that this was a poor way to transact business and he informed me he would call cops if I were not quite so that the other customers couldn't here what they had done. I informed him to call away. I called back onthe way home to speak with owner and he refused to speak with me or return my call. I recommend that you go somewhere else to purchase your vehicle, these people are liars More