Britain Chevrolet

I went into Britain’s for a routine oil change and system flush. I was told that I had two small oil leaks, which I relied that I hadn’t seen any evidence of an oil leak. I was told you have two small system flush. I was told that I had two small oil leaks, which I relied that I hadn’t seen any evidence of an oil leak. I was told you have two small and they will get worse if not fixed. I took the advisors word and agreed to have the oil leaks fixed. The progress was supposed to be completed that day. The advisor called and said that they didn’t have a chance to get to my car that day and they needed to keep it longer. I would have a loaner that I had for five days, until my car was ready. I go for my car on a Friday evening and didn’t even leave the bay area and my check engine light was on, I tell the service person about the check engine light being on, he puts a scanner on my car, ran it for a couple of minutes and the check engine light goes off. I didn’t even make it home and the check engine light come back on. I took the car back that Saturday morning, I was told it was a sensor that was out and they changed it at no cost, ‘problem fixed I thought’, the check engine light came on again about a week later April 3. More

Kain Sterling made our vehicle purchase so smooth and easy--completed the deal in just over 2 hours! He is young but very proffesional and honest. The dealership is so friendly and polite. I dread goi easy--completed the deal in just over 2 hours! He is young but very proffesional and honest. The dealership is so friendly and polite. I dread going to buy a new vehicle, but I should not of-- this experience was painless. Go Kain! More

The communication within this dealership is horrible. The sales team was fair and we were happy with the deal that we made on our vehicle. The finance team tried to sell a higher interest rate than we finall sales team was fair and we were happy with the deal that we made on our vehicle. The finance team tried to sell a higher interest rate than we finally landed on. I was a cosigner on a vehicle and do not live in the area. They were unable to send documents for an esignature and told me (on 3 separate requests) that FedExing documents was absolutely not an option. They required me to take a part day off of work and drive 2 hours in to the dealership to cosign for a loan. When I arrived, I was told that they did not have the documents. They had been FedExed. Their response: "sorry". I emailed the general manager and he stated that he was embarrassed by the way the situation was handled. That was all we ever heard from them. They had made their sale and were done! More

The team there made it easy to purchase a vehicle. More

Great customer service, got a new truck without much wait time.. in and out, fast and easy. time.. in and out, fast and easy. More

This dealership does what they say! Very happy with our new suburban z-71! Awesome sales team.Customer service is the best in the business!! new suburban z-71! Awesome sales team.Customer service is the best in the business!! More

Sorry but after having a rental for 3 days and paying for a wrecker and the service department fees they tell me they can’t find anything wrong with it so I drive it to a funeral in Houston it stops working a wrecker and the service department fees they tell me they can’t find anything wrong with it so I drive it to a funeral in Houston it stops working again. Which leaves me with hotel fees and another rental over Memorial Day weekend. I’m not a fan More

Britain Chevrolet- They have a motto about how they are a family and it seemed like they were. Kain Sterling was definitely a charming, polite, and helpful salesperson. He sold me the perfect car! He took t family and it seemed like they were. Kain Sterling was definitely a charming, polite, and helpful salesperson. He sold me the perfect car! He took the time to listen to me even though I was not buying a new vehicle. Too bad Nissan of Greenville wouldn't take the time, unless I bought new-their loss. "You people work on commission, right?" "Yeah." "Big mistake. Big. Huge. I have to go shopping now." More

Britain Chevrolet is top notch from the showroom to the parts department! Every experience I’ve encountered has been courteous, professional and with integrity! Service department has been phenomenal! Th parts department! Every experience I’ve encountered has been courteous, professional and with integrity! Service department has been phenomenal! Thanks Eric. Will be a loyal customer as long as the Britain name is attached. More

Very friendly staff. The staff was very helpful. My wait was very minimal for an oil change and tire rotation. I would recommend to my friends. was very minimal for an oil change and tire rotation. I would recommend to my friends. More