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47 Reviews of Bristol Toyota - Service Center
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May 08, 2017
Maintenance I am almost one year into a lease with Toyota and although the workers are very pleasant they do try to screw you over. I got scammed out of one of my I am almost one year into a lease with Toyota and although the workers are very pleasant they do try to screw you over. I got scammed out of one of my free oil changes because I said I would make it back in the 3000 miles and they said well life happens, let's just go to the next one up and told me I would only miss out on a tire rotation. But scammed me out of an oil change. On top of that 3 months ago when I went for an oil change they told me my brakes were in the yellow, now when I just went the past week some how my brakes are in the green. Please tell me how in 3 months my brakes have gotten better. As well as when I asked about my windshield wipers being replaced , the lady told me that they are under warranty for 1 year. I have not had my car for one full year. She came over with a paper that she wrote down 20$ to replace windshield wipers and flipped it out fast thinking I did not see it. They proceeded to ignore the fact that they still are under warranty and told me it will be 45$ to replace them. I walked out of the dealers in disgust. I can not wait for this lease to be up and to switch dealers. More
by Mercy326
Employees Worked With
Unsure
April 20, 2016
Unbelievable! I felt attended to and was so impressed! I went in for an oil change and the service rep actually brought me in to show me something while my car was up on the lift! Proactive personable cari I went in for an oil change and the service rep actually brought me in to show me something while my car was up on the lift! Proactive personable caring and on top of things! I actually met with a salesman to talk about purchasing a new car! Unbelievable facility and customer service in all areas is top notch! Extremely impressed and I will spread the word More
by Nick
Employees Worked With
John herd, Raymond Howard
February 20, 2016
"Lease to Lease" LEASE to LEASE--I went into Bristol Toyota for an oil change for my leased Yaris-left with a 2016 Camry! Wonderful salesman and staff. I highly reco LEASE to LEASE--I went into Bristol Toyota for an oil change for my leased Yaris-left with a 2016 Camry! Wonderful salesman and staff. I highly recommend Bristol Toyota to all! More
by alone & strong
Employees Worked With
Jimmy, JR Rocha
January 01, 2016
Satisfied Customer, Consistently! I have leased my Toyota Corollas from Bristol Toyota for nearly twenty years and have always been completely satisfied with the ease of process, cost I have leased my Toyota Corollas from Bristol Toyota for nearly twenty years and have always been completely satisfied with the ease of process, cost of the lease, courtesy of the staff, and excellent service - both in the purchase and maintenance of my vehicle. The product - Toyota Corolla - is perfection! The perfect size auto for me and my needs. I service my car on schedule, fill the tank, and go! Totally reliable auto; totally dependable dealership! More
by Wendy
Employees Worked With
JR Rocha
February 17, 2014
I mostly come here to buy parts since I do a lot of work myself. The parts prices are much better than other local dealers and the parts guy is very knowledgeable. As for service, I had a mixed experienc myself. The parts prices are much better than other local dealers and the parts guy is very knowledgeable. As for service, I had a mixed experience my first time there and wrote to the owner to complain (the work itself was fine, a clutch job but the time it took to do the job was incorrect stated). He called me back himself which I really appreciated and so I will give them a second chance. More
by etho1416
Employees Worked With
Owner
February 21, 2012
We felt comfortable and welcomed the minute we set foot in the dealership. Joe DeMelo as well as other employees greeted us with smiles. Bristol Toyota is a non-pressure, family style dealership, which we in the dealership. Joe DeMelo as well as other employees greeted us with smiles. Bristol Toyota is a non-pressure, family style dealership, which we would recomend to anyone. We would also like to thank Ana for her professionalism and demeanor as she procured our financing. We have a Toyota dealership within 10 minutes of our home but we plan on driving the 30 minutes to Bristol Toyota to have our vehicle serviced. Kudos to Bristol Toyota,keep up the good work. PS The excellent web site prompted us to visit Bristol Toyota. More
by nulricksen
Employees Worked With
joe DeMelo
June 24, 2011
It is an enormous convenience to me to have service hours available after 5:00 pm. I can have my oil changed after work on my way home from Providence and not have to give up precious time on Saturday. I hop available after 5:00 pm. I can have my oil changed after work on my way home from Providence and not have to give up precious time on Saturday. I hope these hours will continue. Your employees are all very pleasant too! Sharon Andrade Somerset, MA More
by shasha855
January 26, 2011
On many occasions I have had the pleasure of dealing with Stephanie Dietz in the service department at Bristol Toyota and I just wanted to say that she is the best employee that you have in that department!! Stephanie Dietz in the service department at Bristol Toyota and I just wanted to say that she is the best employee that you have in that department!!! Stephanie is always very professional, courteous, and goes above and beyond to make any situation a positive one. I am a professional in the Human Resources field and it is my job to find stellar employees and she is certainly one of them. Bristol Toyota is very lucky to have her. Great job Steph!!! Thank you, Holly : ) More
by Basenjidog0202
Employees Worked With
Stephanie Dietz
September 11, 2010
Steve Axtell, the salesman who handled my purchase was very patient and thorough in answering my questions and very helpful during the entire process. I have had all service and maintenance performed at very patient and thorough in answering my questions and very helpful during the entire process. I have had all service and maintenance performed at Bristol Toyota and have been completely satisfied with the staff and service performed. More
by doto
Employees Worked With
Stephanie Dietz
July 26, 2010
When you call for a simple oil change they tell you about all the other things that need to be fixed or changed. Then again when you drop the car off they ask you again if you'd like the extra's. Once the all the other things that need to be fixed or changed. Then again when you drop the car off they ask you again if you'd like the extra's. Once the oil has been changed they call to tell you the car is all set and then again they tell you about all the things that need to be done. It is very annoying! Giving you this information once would be sufficient. More
by pstroessner
Employees Worked With
Don't remember
