Brinson Ford of Athens - Service Center

They were out of loaner cars when we arrived, but they let us use a demo that one of the service managers was using. Everyone was very pleasant and professional. let us use a demo that one of the service managers was using. Everyone was very pleasant and professional. More

Brinson Ford service department is great to deal with. I have had nothing but super experiences working with them, even when things go wrong on occasion. They make everything work out. It's a very friendly have had nothing but super experiences working with them, even when things go wrong on occasion. They make everything work out. It's a very friendly environment. Very upbeat. If you have to have your vehicle serviced this is the place to go. I LOVE my 2013 Ford Fusion!! and they take great care of it for me. More

I am currently on my second vehicle purchased from Brinson. Over a period of appx 8 years, I have all of my service performed here. Bill Parrott is always polite & professional. I trust him and depend Brinson. Over a period of appx 8 years, I have all of my service performed here. Bill Parrott is always polite & professional. I trust him and depend on him to be honest and advise me on the best courses of action. He has never let me down. Everyone is courteous and sincere in their efforts to provide good service. More

Mac has always been helpful and goes above and beyond. He did his best to provide me with the best price when I came in to purchase some tires. Although I did not purchase from them it was a good experience. did his best to provide me with the best price when I came in to purchase some tires. Although I did not purchase from them it was a good experience. More

I brought the vehicle in for a routine 7,500 mile service. I waited on it and it was completed as expected in a reasonable amount of time. service. I waited on it and it was completed as expected in a reasonable amount of time. More

I called ahead of time and Mac said to come on in. I arrived and was taken care of immediately. I did not have to wait a long time and was comfortable in the customer waiting area, great coffee and comf arrived and was taken care of immediately. I did not have to wait a long time and was comfortable in the customer waiting area, great coffee and comfortable quiet area. Everyone going by waved and smiled including the housekeeper. Mac runs a great shop and insures his service techs take care of the customer. Now if only the upper management would furnish donuts with the super coffee. When I drive by on my way to Tyler I often think about stopping by and saying hello and getting a cup of coffee. More

I had 2 recent service visits, first for the throttle body to be replaced, the second visit was for new tires, brakes and alignment. Both visits were very good, car was ready as promised. body to be replaced, the second visit was for new tires, brakes and alignment. Both visits were very good, car was ready as promised. More

The service department is one of the best. This is due in no small part because of Mac who I have followed from place to place. He insures his folks are customer oriented. He is knowledgable and imparts in no small part because of Mac who I have followed from place to place. He insures his folks are customer oriented. He is knowledgable and imparts that knowledge to his people. He double checks his workers. He is able to anticipate what the problem many times even before being told. Now if only the upper management would give him a pay raise to insure he stays here life would be good. And if they were to furnish donuts to go with the great coffee it would be greater. And if onlyh someone would simplify this site. This is my second try. More

THE LADY THAT HELPED ME WAS VERY CONSIDERATE AND KEPT ME INFORMED ABOUT THE WORK BEING DONE ON MY VEHICLE. SHE WAS VERY PLEASANT AND SHE EXPLAINED THE WORK INVOICE BEFORE SHE GAVE IT TO ME AND ASKED IF I HA INFORMED ABOUT THE WORK BEING DONE ON MY VEHICLE. SHE WAS VERY PLEASANT AND SHE EXPLAINED THE WORK INVOICE BEFORE SHE GAVE IT TO ME AND ASKED IF I HAD ANY QUESTIONS I AM VERY PLEASED WITH THE SERVICE I HAVE RECEIVED SO FAR FROM EVERYONE AT BRINSON FORD. More

Looked me up in the service waiting center..ask about me & my Dad ask if I was having any more problems with my car...washed & vacuumed car. & my Dad ask if I was having any more problems with my car...washed & vacuumed car. More