Brinson Ford of Athens

I went in twice to have my oil changed and both times the service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there li service man just set at his desk and looked out the window at me. He was not talking on the phone or doing anything that I know of. Just set there like asleep. I left and went to another dealer and had it changed. Don't know if I will ever go back. More

This is a great dealership. Everytime I visit the Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. Service Dept. I am treated like the only customer they have. They are always friendly and make sure all of my concerns are addressed. More

We broke down and were from out of town. The service dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated profes dept had us back on the road with 3-4 hours. Marshall utilized that time to show us a used king ranch truck. Test drive etc. We were treated professionally and with fast repair More

The sales staff was very friendly, I was very impressed with them. Still, I did not find the selection great. Unfortunately I was in the market for a new Mustang, and there were only 2 models present and with them. Still, I did not find the selection great. Unfortunately I was in the market for a new Mustang, and there were only 2 models present and anything else had to be ordered from another dealer. I would figure the dealer would keep a healthy stock of Ford's premium muscle car for customers to look at. I do not buy cars without looking at them first hand so ordering one and signing papers before they arrive is simply out of the question and one of the things that drives customers to go look at other dealers who do provide a better supply of show cars. More

Everyone was very nice & professional in every way. LOVE LOVE LOVE my 2011 Fusion Sport & so does everyone else! Especially the ones who are lucky enough to get to drive it! LOVE LOVE LOVE my 2011 Fusion Sport & so does everyone else! Especially the ones who are lucky enough to get to drive it! More

The time that your sales team put into looking for the vehicle me and my wife were searching for was very outstanding. Even though we didn't get the one we were looking for your team kept in touch and for vehicle me and my wife were searching for was very outstanding. Even though we didn't get the one we were looking for your team kept in touch and for that I say THANK YOU!!! I will be coming back in the near future to do business with you guys and I will continue to recommend Brinson Ford to anyone who is looking for a car or truck. More

The sales staff was very friendly. The salesman was reasonable with pricing and more than willing to work with me on financing. Got a nice truck at a modest price. I would recommend Brinson Ford to my reasonable with pricing and more than willing to work with me on financing. Got a nice truck at a modest price. I would recommend Brinson Ford to my friends! More

I took my 2010 Ford Fusion Hybrid in for the regular 25K maintenance. Everything was done very good. I have dealt Brinson Ford before and each time I have always been satisfied with thier service. maintenance. Everything was done very good. I have dealt Brinson Ford before and each time I have always been satisfied with thier service. More

Brinson Ford in Athens, TX is a good dealership in my opinion. I gave "good" as my review because the staff was very friendly, informative, and were good at their job. I did not rate it excellent because opinion. I gave "good" as my review because the staff was very friendly, informative, and were good at their job. I did not rate it excellent because of a few things. One, during the initial price workup, a " new" warranty was added in on a used car. I'm not sure if that was an intentional thing or not, but since I questioned it, the sales manager said "Oh!, I accidentally added that in, let me take it out". That drastically altered the price I was initially offered. Also, I received no documentation of maintenance. I don't know if scheduled maintenance has actually been done or not. Considering this is supposed to be a "certified" used vehicle, I really expected better documentation regarding scheduled maintenance. I did call back and speak with someone in the service department. I was told the oil had been changed. I would have requested maintenance documentation during the purchase process, but it slipped my mind to ask as I was busy trying to make sure all the financial aspects were correct. I would use Brinson again. I think it is a good dealership. But, understand, I inherently distrust the car sales industry because of many past experiences and it takes me a few deals to actually start trusting a dealer. The "accidental" new warranty charge concerns me some, but it would not stop me from buying from Brinson again. More

On QUALITY OF WORK, I have not had my new car in for service yet. My experience in buying the car was hectic. I truly think a dealership should make their best offer the first time. service yet. My experience in buying the car was hectic. I truly think a dealership should make their best offer the first time. More