Brinson Ford of Athens

Great friendly experience, a good deal on the new vehicle along with a good trade price. Easy laid back environment, found the exact truck I wanted in arkansas and sent a drver to pick it up! along with a good trade price. Easy laid back environment, found the exact truck I wanted in arkansas and sent a drver to pick it up! More

I did not purchase a vehicle from Brinson however, I did inquire about several of their used trucks which unfortunately did not match what I was looking for. I ended up buying a truck in Texarkana, TX simp inquire about several of their used trucks which unfortunately did not match what I was looking for. I ended up buying a truck in Texarkana, TX simply because the price was right and the options were right. All of this happened fairly quickly therefore, Brinson didn't even really get the opportunity to search out a vehicle for me. I will however, in the future definitely keep Brinson in mind due to the way that Amanda Weaver continued to contact me asking if I had made a decision. She even continued to email even after I advised her I had already purchased a truck elsewhere. I have no doubt that I will contact Brinson the next time I am in the market which, based on my history could be within the next year. I have traded for 4 vehicles in the past 4 years. Obviously, I am impressed with Brinson or I wouldn't be taking the time to complete this survey. Thanks again for keeping in touch and I hope we can get together on my next vehicle purchase. More

The reason I would recommend Brenson Ford is simple they actually care! I've experinced the ol run around of buying a car with other dealerships but with Brenson it was a whole new experience! I walked away actually care! I've experinced the ol run around of buying a car with other dealerships but with Brenson it was a whole new experience! I walked away with a smile and am still extremely happy with the customer service I got. I would not hesitate for a second to recommend Brenson to family and anyone else looking for a Ford of their own! More

The entire experience was the best one I have ever had buying a new car. Garrett was friendly, professional and knowledgable. It just felt good walking into the dealership. It was clean and tidy. We wer buying a new car. Garrett was friendly, professional and knowledgable. It just felt good walking into the dealership. It was clean and tidy. We were greeted immediately and there was not a high pressure sales approach, I'll be back in several months to buy a new truck for myself knowing I will get the same treatment. More

Great dealership, have used them with three other purches. Very friendly and helpful with car sates and service. Easy transition with sales , service and parts dept. purches. Very friendly and helpful with car sates and service. Easy transition with sales , service and parts dept. More

My husband and I were just riding by on our way home to North Carolina and happened to see this 2009 F350 on the lot.We were just going to see how much it was.Garrett was nice enough to ask us if we needed North Carolina and happened to see this 2009 F350 on the lot.We were just going to see how much it was.Garrett was nice enough to ask us if we needed help and ended up selling the truck to us.All of the people at Brinson Ford were very nice and treated us like we were family.The best part was that no one was pushy at trying to sell us this truck.I would definitely tell others to buy from this dealership for all of these reasons. Thanks to everyone at Brinson ford. William and Lisa Causey More

I strongly advise against using this dealer for any manner of out of state sale. Even though I was extremely prompt with scheduling a 3rd party mechanic check and expediting money to them, once the manner of out of state sale. Even though I was extremely prompt with scheduling a 3rd party mechanic check and expediting money to them, once they have your money you are an extremely low priority. Their sales staff seem competent enough, but their finance division delayed week after week, sent paper work to the wrong address, sent the wrong and inadequate paperwork and repeatedly lied to me about when they were sending overnighting stuff This resulted in several days of extreme stress for myself and my wife as we needed the car for a new job. They took more than 20 days and at the end of it they still didn't send me all the paperwork I needed. The NM Dept. of Motor Vehicles supervisor actually took pity on me and issued me a NM title though she said my paperwork was inadequate. If you think I am exagerrating, consider this: At the end of the entire deal, they sent me a title that was *NOT* signed and NO bill of sale from them! There was a power of attorney on the back of the TX title that they didn't initially address, and I had to call them on the last possible day before I left for my job, for an emergency fax. There is much more, but I don't want to bore you. If not for the NM MVD, I would have had to miss the first day of a new job. NOT RELIABLE people. And at the end of it all, they had nothing but unsincere apologies and I had to ask after them, they rarely returned calls though they said they would. I asked for a tken of compensation and the manager, Brad Norell, had the nerve to say that I "wanted to be bought off." The bottom line... you better get everything organized (paperwork, delivery of car, etc) at the same time as you hand over your money. I am strongly considering filing a BBB case against this place. I gave them every chance to fix this mess. More

I was very pleased with their excellent service. They kind and listed carefully to my car concerns. The paperwork was clearly explained to me and the length of time that I had to wait was very reasonable kind and listed carefully to my car concerns. The paperwork was clearly explained to me and the length of time that I had to wait was very reasonable. More

Can't remember the warranty repair part, but was told it would be from Monday until Friday to receive the part. I explained about a hospital procedure the next day in Tyler and my car was ready for me Mond would be from Monday until Friday to receive the part. I explained about a hospital procedure the next day in Tyler and my car was ready for me Monday night. I was extremely pleased. More

Rodney was great to work with in evaluating my trade ins. Unfortunately, we couldn't come to terms on the price for a new vehicle. But, there was no undue pressure and we shook hands and parted in a friend Unfortunately, we couldn't come to terms on the price for a new vehicle. But, there was no undue pressure and we shook hands and parted in a friendly manner. More