Brinson Ford of Athens

I recently purchased a SUV from Brinson, this car was used and I did have the occasion to return to the dealership for some repairs. I am very impressed with the service I received from Kim Barnhart, she used and I did have the occasion to return to the dealership for some repairs. I am very impressed with the service I received from Kim Barnhart, she went above and beyond the call of duty not only to have my car repaired but to make sure I was happy with the service. I was most surprised to have a service person, schedule, call to give me status, follow up on the satisfaction of service provided. Kim had a great attitude, willingness to please, and was most helpful with the entire process. I will purchase and return to Brinson due to the service provided by Kim. This lady needs to know that she is special and her efforts have been recognized by her customer. Great employee!! More

While my car was in the service dept. they kept me updated on the progress and how much longer it would take. They replaced the chip in my GPS and changed the oil. Reuben helped me get my phone set up updated on the progress and how much longer it would take. They replaced the chip in my GPS and changed the oil. Reuben helped me get my phone set up again and helped my in programing the GPS. Everyone was very kind and courteous even though I had trouble programing the GPS. Before they replaced the chip my family could not program the GPS and they all have the in their cars. More

Everything went great I love my new edge. Liz helped me out a lot and I loves working with her. I will come back. Thank you out a lot and I loves working with her. I will come back. Thank you More

I received excellent and professional service. Liz Graham welcomed us and completed all the paperwork prior to sale, for approval. Brian Hudson stepped in with a smile to inform me that I had been approved. welcomed us and completed all the paperwork prior to sale, for approval. Brian Hudson stepped in with a smile to inform me that I had been approved. Will Morse took the time to explain everything fully with all the paperwork and answer any questions. I would definitely recommend Brinson Ford in Athens Texas to anyone seeking to buy a new or used vehicle. And should I need another vehicle in the future, I will definitely return to Brinson Ford. Thank you for everything. Service with a smile and one happy customer. :) More

Everything was great. I will return. I am very happy. I love my focus. I will tell every one to come this dealership. Thank you. love my focus. I will tell every one to come this dealership. Thank you. More

I took my car in for an oil change and purchased the works package; they did not vacuum out my car. I expected them to at least vacuum out the front driver's floor and the front passenger's floor. works package; they did not vacuum out my car. I expected them to at least vacuum out the front driver's floor and the front passenger's floor. More

Brinson kept my vehicle for three days and never fixed it. i was given various excuses for why it was not repaired including the computers were down all day only to be called thirty minutes later to be to it. i was given various excuses for why it was not repaired including the computers were down all day only to be called thirty minutes later to be told it was ready. I also had a metal clip on my console I use to fasten my small dog to the seat belt and it had been stolen. I ended up taking my ford to all star in Palestine and will not return to Athens! there is more to complain about but this will suffice. More

Very pleasant experience with buying a new car here. I had done a lot of checking online and driven the MKX at another dealership. I was ready to buy. Sam Marcs was very helpful...and not pushy at all. had done a lot of checking online and driven the MKX at another dealership. I was ready to buy. Sam Marcs was very helpful...and not pushy at all. We had several correspondences by email...which I loved. Robert was very knowledgeable about the car, he showed it to me, till Sam arrived. The price was agreeable and I am happy with the Lincoln MKX. Thanks so much for all who helped!!! More

My overall experience with Brinson went smoothly and they found the car I wanted very quickly. Salesman always available when I tried to contact him. found the car I wanted very quickly. Salesman always available when I tried to contact him. More

Very good service,excellent staff and they work to make sure they get everything right the first time. Would highly recommend their fantastic service department! sure they get everything right the first time. Would highly recommend their fantastic service department! More