Brinson Ford of Athens

We had a great experience! Everyone was helpful and kind. Robert even entertained my kids in the play area. I would highly recommend brinson auto! kind. Robert even entertained my kids in the play area. I would highly recommend brinson auto! More

Great dealer in terms of communication, but I have also not yet finished my purchase. I am still considering dealers and looking for a new car, but have not decided which one I am buying yet. not yet finished my purchase. I am still considering dealers and looking for a new car, but have not decided which one I am buying yet. More

I have a long term maintenance contract from purchasing a new Ford truck in January, 2009. I get reminders via mail to come in for service. I never need an appointment for service. They always do an extensiv new Ford truck in January, 2009. I get reminders via mail to come in for service. I never need an appointment for service. They always do an extensive check on the vehicle besides the scheduled service. They are quick and efficient. I am very satisfied with their service. More

My experience with Brinson Ford was great. So much better than going to big city dealerships. (They are a nightmare). My Dad also bought a car there and he really loves it. Everyone was so friendly and he than going to big city dealerships. (They are a nightmare). My Dad also bought a car there and he really loves it. Everyone was so friendly and helpful - I will come back, for sure ! More

Overall my experience was a good one. Robert Warman, the salesman was a jewel. He worked for the sale. The finance man, Jeff somebody did a great job getting a very good interest rate. However, he mislead u salesman was a jewel. He worked for the sale. The finance man, Jeff somebody did a great job getting a very good interest rate. However, he mislead us about the extended waranty which we purchased with the understanding it would cover the car for the next 5 years. However, we later learned, the extended warranty was retro to the date the car was first put into service, 10/11. Which means we are paying $2000 extra for the next 5+ years when the warranty runs out in 15, only a bit over two years from when we purchased the car and bought the extended warranty. That has stuck in my craw and for that reason I cannot give the dealership a 'great' rating. And I wonder if this is a Ford practice. If Jeff received a kick-back for selling the extended warranty, shame on him and whomever paid him. He left the dealership very shortly after we purchased the car. I understand he left a big mess in the fianance department office. He cost us an extra $2000. The man who took over for him, Chad, didn't help us resolve that extended warranty issue either. I wonder if anyone can. LaTrecia Jeffcott More

I talked with Loy Demoss over the telephone about the vehicle we were looking for. He invited us to come over and see it. He said it would be parked in the garage. (That was a first for me!) When we vehicle we were looking for. He invited us to come over and see it. He said it would be parked in the garage. (That was a first for me!) When we arrived, sure enough it was parked in the garage. It was a 2013 Ford Escape. We discussed price and agreed to buy. All those involved in the sale were very pleasant and friendly. Even got to meet the owner. Great place to do business with. David & Jewel Covault More

Everyone was very helpful. They went as far as looking at the other location to see if there was something in my price range and fit my needs. the other location to see if there was something in my price range and fit my needs. More

I am disabled and there are people that due to my physical disability, my brain and ability to think and make a decision are also limited. I was treated with great respect and consideration by you s physical disability, my brain and ability to think and make a decision are also limited. I was treated with great respect and consideration by you staff. That was in person as well as on the phone. More

We walked into the dealership and Wyle walked up to us and was just overall so very nice and helpful! I would definitely reccomend this dealership to anyone and to ask for Wyle. We had a little trouble wi and was just overall so very nice and helpful! I would definitely reccomend this dealership to anyone and to ask for Wyle. We had a little trouble with our credit but he and the credit guy worked hard to get our vehicle traded for a very good used one. THANK YOU WYLE!!! :) More

I enjoyed the friendliness of the sales force. They were I enjoyed the friendliness of the sales force. They were very informative and made me feel very comfortable. The finance period was really time consu I enjoyed the friendliness of the sales force. They were very informative and made me feel very comfortable. The finance period was really time consuming, This was a negative but overall I am pleased with the dealership. Amanda and Robert are exceptional employees. More