Brinson Ford of Athens

Good to Great Ben is a very nice and courteous young man. However he seems inexperienced and still learning customer service. It seemed that the Sales Manager was t Ben is a very nice and courteous young man. However he seems inexperienced and still learning customer service. It seemed that the Sales Manager was the person I ended up dealing with on the transaction. Other issues: I drove 2 hrs one way after having an agreement on price for a cash $39k purchase and being told the car was ready. 1. The vehicle was not clean, inside or out 2. Fuel needed 3. No oil change sticker 4. Had a deal by text of price with fees, that changed with fees added once there 5. Had to wait over an hour to do the paperwork even after sending all my info before coming to the dealership 6. Had to wait even more after finishing paperwork for Ben to get it gassed up when he could have done that while chatting with us. 7. I have done business with Brinson Corsacana before that didn't waste my time. 8. Once we got with Mike to do the paperwork, it went quickly. He did great. More

Happy customer!! We were referred to Jarvis by a family member. He did a great job of getting us what we wanted and a great price! The whole facility is top notch! We were referred to Jarvis by a family member. He did a great job of getting us what we wanted and a great price! The whole facility is top notch! Probably one of the easiest vehicle transactions that we have ever done! Thanks! More

Wonderful Service 5 - Star service from Jeremy VanDeman and the crew in the Brinson service department. Great communication, nice loaner car, and quality work. They w 5 - Star service from Jeremy VanDeman and the crew in the Brinson service department. Great communication, nice loaner car, and quality work. They worked with FMC to have my repairs covered under my warranty. Washed my car prior to my pickup. Thanks for taking care of me! More

Great service!!! Been there a couple of times. One to fix my truck since no one else could fix it, but they did. And the lastest one, to buy a new vehicle. And great c Been there a couple of times. One to fix my truck since no one else could fix it, but they did. And the lastest one, to buy a new vehicle. And great customer service every time!!! More

Brinson rating Courteous and friendly understanding to my needs No pressure to by any one particular Mike finance person was very informative To any questions Courteous and friendly understanding to my needs No pressure to by any one particular Mike finance person was very informative To any questions I had More

Ben Lee made it quick, painless, and entertaining I dealt with Ben Lee to get a 2017 Fusion S and within a days time I was driving it happily to work. (The days wait was all on my end and he was very I dealt with Ben Lee to get a 2017 Fusion S and within a days time I was driving it happily to work. (The days wait was all on my end and he was very patient with me) He is very knowledgeable on all of the features of a massive variety of cars. He made sure that everything I asked for was included and even gave me some tips and pointers on warranties so that I was able to chose the one that best fit my needs. He ran me through all of the features and explained it in an expert and professional fashion, making sure I understood everything about my new car. Thanks Ben! More

Mr Lee made it happen Thanks, excellent work, easy to work with, no pressure , courteous, Salesman (Mr Lee and other) was on top of there games. Thank for the jeep. Thanks, excellent work, easy to work with, no pressure , courteous, Salesman (Mr Lee and other) was on top of there games. Thank for the jeep. More

Buying experience Would buy another vehicle there. The sales experience was great. I would consider telling many people about my dealings. With Brian Ford. The salesman Would buy another vehicle there. The sales experience was great. I would consider telling many people about my dealings. With Brian Ford. The salesman George was very nice. Took care of all needs very pleased. More

I was glad to have been treated as well as I was. The guys in the finance department went long and out of there way to help me get the truck.(2014 Ford F-150). I was more than pleased by all the effor The guys in the finance department went long and out of there way to help me get the truck.(2014 Ford F-150). I was more than pleased by all the efforts of the friendly staff at the dealership. More

Very easy transaction and great service! The service from Brinson's internet sales manager (Matt) has been outstanding. He always thought of ways to add more value into the sale and worked v The service from Brinson's internet sales manager (Matt) has been outstanding. He always thought of ways to add more value into the sale and worked very hard to make everything go smoothly. More