Brinson Ford of Athens

The man (Tony) was all over the place on the recall of my airbags. He never gave me a straight answer on how long it would take, this went on for a week before he told me it would take 4 1/2 hours when all o airbags. He never gave me a straight answer on how long it would take, this went on for a week before he told me it would take 4 1/2 hours when all other dealerships said it would take at least 2days.He then said he could pick it up then said no to that He then said he would get me a loaner vehicle then said he no to that. So now I am worried about all the difference and jumping around so I told them I would go to Tri-County and they called trying to block my recall work through them. Not a happy customer with the service I got this go around and not sure I will ever return. Ford has usually been pretty up front and honest but this was not a good experience. Thank you More

Brinson Ford has always been diligent in making sure they identify the needs of my vehicle, while keeping the costs reasonable. I have the utmost confidence in the Brinson Ford service department. identify the needs of my vehicle, while keeping the costs reasonable. I have the utmost confidence in the Brinson Ford service department. More

Got there little early, got right in. Work was done, as per conversation. Items checked as per schedule. Work was done, as per conversation. Items checked as per schedule. More

Tony in your service department went above and beyond! Great experience! I had to have AAA come out to unlock, and jump start my car because I could not get into it. Then I called Brinson Service and To Great experience! I had to have AAA come out to unlock, and jump start my car because I could not get into it. Then I called Brinson Service and Tony answered, told him my problem, thought I needed a new battery plus my general Maintenace was due could he help me. He got me in asap. He explained everything to me in detail and was very professional. He also showed me some things on the car I didn't know about. He went above and beyond what I expected, even better than the Mercedes and Lexus dealerships from previous cars I had before. More

Great company. Sales reps are very helpful. Our company has purchased 5 F150's over the last year and a half and will definitely use them again. Sales reps are very helpful. Our company has purchased 5 F150's over the last year and a half and will definitely use them again. More

They delivered on everything they promised! Tevan McAdams was excellent to work with and did a great job of keeping me in touch throughout the transaction. Tevan McAdams was excellent to work with and did a great job of keeping me in touch throughout the transaction. More

Quickest, friendliest, and smoothest truck buying process I’ve ever experienced! Tevin did a fantastic job and getting all our questions answered, and even showed us things we forgot to ask! We give Tevin a I’ve ever experienced! Tevin did a fantastic job and getting all our questions answered, and even showed us things we forgot to ask! We give Tevin a 10/10 would recommend!!! More

I've been a Customer of the Athens ford dealership since 1999.. I've been bringing my 34 foot RV with a ford V10 to Athens Brinson since 2014 for oil change and service. The cost has always been around 1999.. I've been bringing my 34 foot RV with a ford V10 to Athens Brinson since 2014 for oil change and service. The cost has always been around $60. With the pandemic my RV has been in storage for almost 2 year. I made an appoint this year to get it serviced and inspected. When I went to check out the bill was $188. I paid it and went home and after thinking about it I stop and asked the service manager why the $120 increase? He told me he had to charge additional for the heavy hoist. I told him they have never put my RV on a hoist in the past and I have watched them change the oil in the back lot. He told me that the heavy lift charge was implement by him when he became Service Manager two years ago and walked away. His walking away maddened me so I told him my RV and ford vehicles purchased from Brinson will never be brought back to Brinson for service again. There are other dealerships for service in the area. An additional $120 for an oil change is outrages . More

Sales/finance people are good. The shop and owner are pathetic and incompetent. They absolutely ruined a 2020 f150 I bought from there by leaving the oil cap off it TWICE! owner makes promises like “ we pathetic and incompetent. They absolutely ruined a 2020 f150 I bought from there by leaving the oil cap off it TWICE! owner makes promises like “ we will replace the motor” that change to “using a quart of oil a week is normal “. They actually have the truck on their lot for sale now, same engine and it boldly boasts in description “serviced here”. Bad business to be sure More

I just purchased a vehicle for my daughter from Alonzo Ames at Brinson Ford in Athens!! Second vehicle in the past 6 months . If you haven’t stopped in to see Alonzo you’re missing out! Friendly and infor Ames at Brinson Ford in Athens!! Second vehicle in the past 6 months . If you haven’t stopped in to see Alonzo you’re missing out! Friendly and informative also he’s gonna out you in the vehicle YOU want. You won’t regret it!! More