Brinson Ford of Athens

On 1-16-2021 I went up to look at a 2011 chevy tahoe and had a sales man by the name of Tevan. He done everything he could to make buying a car easy I would recommend him to anyone looking to buy a vehicle had a sales man by the name of Tevan. He done everything he could to make buying a car easy I would recommend him to anyone looking to buy a vehicle at Bronson ford in Athens tx. They should move him up . More

Tevan mcadams was very polite and informative.we bought a 2015 Ford Escape,the vehicle was in very good condition and he was more than willing to answer any questions that we had. He even offered me and my w 2015 Ford Escape,the vehicle was in very good condition and he was more than willing to answer any questions that we had. He even offered me and my wife water and coffee a couple of different times while we were getting the paperwork done.over all it was a very good experience More

Tevon McAdams was an excellent sell person's, he was very courteous and was not pushy. We bought a 2015 Dodge Ram 1500 Laramie, it rides so nice and I'd recommend anyone to him if they are buy a vehicle. Tha courteous and was not pushy. We bought a 2015 Dodge Ram 1500 Laramie, it rides so nice and I'd recommend anyone to him if they are buy a vehicle. Thank you Bronson Ford. More

I was proposed a deal on a 2017 Ram 1500 Ecodiesel 100% over the phone. I was 400+ miles away and needed my round trip to be done in one day due to family issues. I signed the deal I agreed to over the pho over the phone. I was 400+ miles away and needed my round trip to be done in one day due to family issues. I signed the deal I agreed to over the phone, had a good test drive, and was back on the road within the hour that I was promised. They were ready for me when I got there and I was very impressed! More

Awesomeness! I visited your dealership on Friday, June26, 2020. My sales professional was Alonzo Ames and I can tell you I received exemplary service and care. His I visited your dealership on Friday, June26, 2020. My sales professional was Alonzo Ames and I can tell you I received exemplary service and care. His patience and concern of finding me a vehicle in my search was far and beyond. This gentleman is a definite asset to your organization. He provided courtesy, care and a level of professionalism and knowledge that gave that long standing, feel good experience. Alonzo, thano you for your time and genuine qualities that make you head and shoulders above the rest and is what customer service and care is ALL about! More

like dealing with family hats off to Rick Plummer who helped us quickly with everything we needed to get in and out with a good deal. We thank him and will be back for help in hats off to Rick Plummer who helped us quickly with everything we needed to get in and out with a good deal. We thank him and will be back for help in the future! More

One of the best car buying experiences I have ever had! Fair, honest and fast! Thanks to Jason Bryant and Ben Lee! Great Service! Highly recommend!! Loved the experience so much which added to our compl Fair, honest and fast! Thanks to Jason Bryant and Ben Lee! Great Service! Highly recommend!! Loved the experience so much which added to our complete satisfaction! Love our new car!!! More

DONT DO BUSINESS WITH THESE PEOPLE! I purchased my VW Passat in April. I previously posted because there were issues with the tires, oil, mildewed filters in the car, etc. Then two month I purchased my VW Passat in April. I previously posted because there were issues with the tires, oil, mildewed filters in the car, etc. Then two months later, after taking the car in several times, found out there were major issues with the engine that was being caused by the oil problem when I purchased the car... no problem right... I bought the warranty! Well my car sat at Patterson VW in Tyler for almost a month, Brinson provided a loaner car. Patterson jumped through every hoop asked by the Ford ESP warranty. Yet they still wouldn't pay for the engine to be replaced. One day alone, I made 12 calls to Brinson... and never received a call back. I have called so many times that they know me when I call. I was told they needed to pick up their loaner car... cool... what am I supposed to drive while the warranty is still being process supposedly, "that is not our concern, nor problem, but you can rent a car at your own expense". Why should I be renting a car when I just purchased a car. I got fed up and took the car back to trade it, which I felt was my only option... they wouldn't trade the car back and then Cheryl wouldn't even tell me how much the car was worth... I went to Brinson in Corsicana and had the car valued and 4 months later, there's a $4K difference in what they sold it to me for. I think I have been patient dealing with this for 4 months. Having the car towed here and there, sitting at the shop, VW firmly stating the engine, turbo, and exhaust need to be replaced, and Brinson doing exactly NOTHING about it... so it's time to take this to the next level, and not because I may win or lose, but because it is the principle of the matter... stand by what you sell or at least attempt to make it right! More

Positive Experience I bought a used Ford F-150 from Brinson and the overall experience was very pleasant. After finding the truck online, I contacted Brinson, and Shane I bought a used Ford F-150 from Brinson and the overall experience was very pleasant. After finding the truck online, I contacted Brinson, and Shane House promptly emailed me asking how he could help. I asked a bunch of questions, and if he didn't know the answer right off the top of his head, he went and found out the answers. He was accommodating and polite. We went to pick up the truck and there were no surprises. The transaction went smoothly and quickly. If you are looking for a vehicle, I recommend Shane highly. More

Sold me a lemon that died ONE DAY after purchase The lack of caring at this location is phenomenal. I went there because I was on a budget and found a little Nissan I could afford. The ad said “Runs The lack of caring at this location is phenomenal. I went there because I was on a budget and found a little Nissan I could afford. The ad said “Runs great!” And the short test drive I took it on, it ran fine. One day after purchase and I can’t drive more than 15 miles without the engine shaking violently and the lights flashing like crazy. This was only last weekend! I reached out for some help and they would *maybe* do a diagnostic as long as I trade in my credit they put on my account to fix the hatchback handle (which I don’t understand, what is the point of a hatchback that doesn’t open….that should have been included and any other dealership would have been embarrassed that the client found such an obvious problem but their technicians didn’t.) At the moment I am heartbroken and having to beg rides to work and back because my two day old new purchase is dead in the water and the people who sold it to me will do NOTHING about it. Unless you are planning on buying a new vehicle, don’t go here. They talk big game about wanting you to have a great experience at Brinson but when it comes down to actually making that happen, they run and hide. More