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Brilliance Subaru - Service Center
Elgin, IL
210 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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210 Reviews of Brilliance Subaru - Service Center
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August 27, 2022
The service department was a dream to work with, they are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. are professional and speedy at getting the work done to my car. I will recommend them to all my friends and colleagues. More
by Lackemacher4
Helpful August 23, 2022
Great customer service, reliable. Always friendly and happy to.assist. Honest about prices and glad you came to visit Always friendly and happy to.assist. Honest about prices and glad you came to visit More
by Shep345
August 07, 2022
I received exceptional excellent service and treatment every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. every single encounter with Brilliance. Never going anywhere else, and my next new car will be a Subaru from Brilliance. More
by Beth Niles
Employees Worked With
Other Employees :
Ed, Brad, Kevin,
July 19, 2022
Kevin, Kim and the crew always provide gold satelight service, always with a smile. Thank you Chad Cassel (the man who started this wonderful adventure my saleman) If not for Chad I wouldn't be happy. Th service, always with a smile. Thank you Chad Cassel (the man who started this wonderful adventure my saleman) If not for Chad I wouldn't be happy. Thank you. More
by emkaystar
June 30, 2022
Adam, Derrick, Kevin, and Lisa were all great in handling my service appointment. Exceptional service team at Brilliance! my service appointment. Exceptional service team at Brilliance! More
by christopher.romero0426
June 24, 2022
Best dealership I have dealt with . Very happy with sales and service staff . No complaints ! Very happy with sales and service staff . No complaints ! More
by Anonymous
June 19, 2022
Brilliance Subaru is a step above other large auto dealerships, providing a minimal pressure sales experience. The service department is also a step above most service centers. dealerships, providing a minimal pressure sales experience. The service department is also a step above most service centers. More
by MattM
June 10, 2022
Love the convience of keeping my Outback in top notch performance provided by the service dept checklist. It's such a feel good knowing that everything is running properly since I just crossed 100,000mi. performance provided by the service dept checklist. It's such a feel good knowing that everything is running properly since I just crossed 100,000mi. And, again yesterday, they thought it would be 90min for service changing out brake fluid etc ...I was out in 45min. Thank you! More
by LAP
Employees Worked With
June 03, 2022
This is a dealership you can count on to always have your back. The staff is certain to make you and your automobile a priority and have you back on the road ASAP. Highly recommended! back. The staff is certain to make you and your automobile a priority and have you back on the road ASAP. Highly recommended! More
by lg49
May 24, 2022
Service was great. Lisa very personable and friendly and helpful. Waiting area clean and neat. Lisa very personable and friendly and helpful. Waiting area clean and neat. More
by kaelab3
Employees Worked With
