Brilliance Subaru - Service Center
Elgin, IL
224 Reviews of Brilliance Subaru - Service Center
I believe a service department is the heart of a dealership and the base of repeated customers. Brilliance Subaru's service department is a very professional department that goes over the work that dealership and the base of repeated customers. Brilliance Subaru's service department is a very professional department that goes over the work that is needed and the work that is done. They keep you updated on the status of your car's repair. It truly is a reflection on the dealership which is "Brilliance" More
The service performed was done in a prompt manner . All people involved were very courteous . Nice to have a clean car to go in! All people involved were very courteous . Nice to have a clean car to go in! More
Had my car in for a recall, asked them to check out a concern I had with my windshield. They checked it out and they will repair it at a later date. Staff is always friendly and informative. concern I had with my windshield. They checked it out and they will repair it at a later date. Staff is always friendly and informative. More
Staff was very courteous and attentive. The service lane drive up was extremely efficient and made the whole process easier The service lane drive up was extremely efficient and made the whole process easier More
All of the employees are kind, helpful, and knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me. knowledgeable. It’s a fantastic dealership. I’m so glad they are just down the road from me. More
Richard Dench and his whole service team went above and beyond …they did an excellent job beyond …they did an excellent job More
I set my appointment on MySubaru and it didn't make it to the Dealership but they still fit me in but probably why it was so long. But still great job. the Dealership but they still fit me in but probably why it was so long. But still great job. More
Friendly, Listened, done in quick time. Staff was qualified, organized, Wait time was short and comfortable. Staff was qualified, organized, Wait time was short and comfortable. More
Service was excellent and since we have a car on order the finance person was a great help in answering questions that I had as I am selling my current call to my sonas server Al questions the finance person was a great help in answering questions that I had as I am selling my current call to my sonas server Al questions More