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Brilliance Subaru - Service Center
Elgin, IL
224 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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224 Reviews of Brilliance Subaru - Service Center
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July 15, 2023
Always professional an very courteous I never wait long at all I love that they offer good quality coffee while we wait at all I love that they offer good quality coffee while we wait More
by rago936
June 14, 2023
The staff was friendly and efficient and I liked the waiting area for customers. It was not a very long wait to get an oil change. waiting area for customers. It was not a very long wait to get an oil change. More
by mildred184
June 07, 2023
Impressed with their service. Did a thorough job checking what was needed, and were honest in their assessment of the problem. Did a thorough job checking what was needed, and were honest in their assessment of the problem. More
by millards
Employees Worked With
May 27, 2023
Another good oil & filter change and tire rotation appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the ser appointment for our Subaru Outback. Lisa took great care of me and I was out in under an hour. I'm always impressed with how pretty and clean the service area is. They partner with Anderson Humane Shelter too, where both our cat and dog were adopted. Thank you! More
by oraclejulie
Employees Worked With
May 20, 2023
Friendly, helpful, always a great experience in the service department at brilliance subaru. Thank you. service department at brilliance subaru. Thank you. More
by sjtol469
May 16, 2023
Adam was very pleasant and helpful. I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going o I liked that he was smiling and friendly. He also sent me a text so that I could ask additional questions while the service appointment was going on. More
by mbianchi1
Employees Worked With
March 31, 2023
Everyone is friendly, the dealership is clean and welcoming, and the work is performed in a timely manner. welcoming, and the work is performed in a timely manner. More
by mhuber
Employees Worked With
March 27, 2023
Lisa, in Service, was friendly & knowledge. Explained what wd be done with oil change, tire rotation, & inspection. This was also done upon completion. I feel safe in my car. I did not purcha Explained what wd be done with oil change, tire rotation, & inspection. This was also done upon completion. I feel safe in my car. I did not purchase my 2015 Subaru at Brilliance, but I have been using their Service for many years. More
by sue.morrison
Employees Worked With
