Brilliance Subaru - Service Center
Elgin, IL
224 Reviews of Brilliance Subaru - Service Center
I’m very happy with the results of my service appointment and enjoy the company offers and enjoy the company offers More
Very efficient and they always do multiple and thorough checks on all parts of the auto. checks on all parts of the auto. More
Always a great experience. They treat you like family there. Fermin always does a great job on my vehicle. They treat you like family there. Fermin always does a great job on my vehicle. More
Attentive and informative service staff that explained what my car will need in the future as well as what was done at this service. what my car will need in the future as well as what was done at this service. More
Adam M. and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for me on the day of the reapair. Keep up the good work! More
Brilliance has yet again surpassed our expectations! We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the We had an odd but critical electrical/battery problem bco StarLink, and in order to keep our car safe with the other safety features, they fixed the problem without charge. They provided me with a loaner car for 5 days, which was great too! This is why we keep buying Subarus, but more importantly why we keep coming back to Brilliance. More
Getting my car serviced at at the dealer was the greatest experience of my life. experience of my life. More
The service visit went very well. My wait time was minimal, and everyone was focused, professional and very personable. My wait time was minimal, and everyone was focused, professional and very personable. More
New relationship with this dealer. So far, so good. Communications, quote, billing, and service was excellent. So far, so good. Communications, quote, billing, and service was excellent. More
Very disappointed in his lack of professionalism, and handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountabi handling of errors that happened with repair. Been going to this dealership for 6 years. Have had positive experiences in the past. No accountability, manners or solutions. Not going back . More