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Brilliance Subaru - Service Center

Elgin, IL

4.9
236 Reviews

236 Reviews of Brilliance Subaru - Service Center

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October 07, 2017

recall notice Good service. So far, the recall update is working. Very accommodating and have the customers interest a top priority. Will have my car serviced the More

by car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim , Adam
October 06, 2017

Accomodating, efficient and courteous . all aspects of the Service experience were user friendly and more than one would expect including this request for a comment. More

by Jim.happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servicw Manager, service man nad cahier
September 23, 2017

Beat dealership ever! Friendly, thorough and informative. Love speaking with them. They offer great suggestions and let you know the costs for the next time you come in. More

by Deby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, Adam.
June 10, 2017

Great service department Took very good care of maintaining my new WRX. Very specious and comfortable waiting lounge with nice amenities. Plan on coming back for future s More

by BballPeter69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel
May 05, 2017

Outback service Great customer service. Great communication and follow through. Parts were ordered and appointment made work completed in one day. All associates are More

by Mema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam and the service manager were great. Great communication and follow up
January 16, 2017

Seamless I was here for a couple of recall issues and my 24,000 mile service. There were no surprises. The waiting room was comfortable and the coffee is decen More

by Bozo1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Captain Kangaroo
January 08, 2017

Service was precise and delivered as promised. The loaner was clean and had a full tank of gas. When I picked up my car it was parked in the lot for easy a More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick
September 29, 2016

Oil change and tire rotation The gentle men was very friendly and listened to what I wanted done. Plus took extra care to make sure the car was ready for a trip More

by Debbie wisowaty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 16, 2016

Excellent Service The service team has been absolutely excellent. Friendly, knowledgeable, and accommodating to our needs. The service team has even come out to our hou More

by ab4u2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
July 22, 2016

Absolute Standout Service Even though the required service was rather expensive and took a couple of days to perform, the experience was exceptional. I was treated courteously More

by fred4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Rich Dencs