Brilliance Subaru - Service Center
Elgin, IL
213 Reviews of Brilliance Subaru - Service Center
Tire or wheel noise from rear Dealership diagnosed the problem as uneven wear of a tire. Recommended no action until tires need replacement if we could put up with the noise. No ch Dealership diagnosed the problem as uneven wear of a tire. Recommended no action until tires need replacement if we could put up with the noise. No charge for the service. Thank you More
Pleasant, quick, and efficiant The service manager, the workers, and even the porters are pleasant, helpful, and know how to give efficient service. Always a pleasure to come to th The service manager, the workers, and even the porters are pleasant, helpful, and know how to give efficient service. Always a pleasure to come to the service department. More
Good, caring response during a routine maintenance transacti Kim was on top of the appointment, from arrival to exit. Though this was a routine maintenance appointment, she remembered me from last time, asked p Kim was on top of the appointment, from arrival to exit. Though this was a routine maintenance appointment, she remembered me from last time, asked probing questions, reminded me of things to come as my car accumulated more miles (major service at 60K miles, etc.), and explained findings during the inspection. More
Excellent Service The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go The service department is always phenomenal! They do expert work, are personal and engaging in addition. I have moved away from the area and still go back to this dealership because I trust them. More
Friendly, Fast, Fantastic People!I love the service Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an importa Friendly, Fast, Fantastic People! I love the service department! I practically live in my car. I am an outside sales person and my car is an important tool to get my job done. I never have to worry about my car I know I am covered with the team at Brilliance Subaru! Thank you for you support! Mike Kilanski More
Great Service Department. The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! The service department at Brilliance Subaru is better than any I've ever worked with. I won't take our Subarus anywhere else. Truly exceptional! More
Oil change, air filter change. Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push so Prompt, courteous and clean waiting area. Always pleased with service. Always feel that the service associates aren't trying to 'upsell', or push something not needed. More
We have had 4 Subarus over 11 years and Brillances’s service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowl service department is by far the very best!! Rich Dencs and the entire team bring the ultimate in customer service. If you want honest, caring, knowledgeable and reliable service-Brilliance is it!! More
Fast, efficient service; friendly and attentive staff It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to hav It's always a pleasure to visit this dealership. They're thorough in their explanations, friendly, professional and attentive. I will continue to have them service my car. More
Service review Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealership Always too notch at Brilliance Would recommend strongly! Employees are knowledgable, helpful, and willing to go the extra mile. Many care dealerships are just about the sale but Brilliance is about long term relationships. More