Brilliance Subaru - Service Center

The woman that checked me in for service was extremely kind and knowledgeable. I work for Northwestern Medicine & she is the very employee they look for. Welcome the client, engage in conversation, make t kind and knowledgeable. I work for Northwestern Medicine & she is the very employee they look for. Welcome the client, engage in conversation, make them feel at ease…. I live a hour away so I always stay & your waiting area is very comfortable. More

Got new tires at a good price. Glad to find out I didn't need new brakes. Staff very friendly and accommodating. Seems to be an honest place. need new brakes. Staff very friendly and accommodating. Seems to be an honest place. More

I stopped in for a check engine light. I didn’t have an appointment but service department got me in and took care of the problem while I waited. Great customer service appointment but service department got me in and took care of the problem while I waited. Great customer service More

Derek is great, he's professional and personable. He explained everything in detail, and set realistic expectations. Clone that guy, he's on top of his game! :-) Thanks Derek! explained everything in detail, and set realistic expectations. Clone that guy, he's on top of his game! :-) Thanks Derek! More

I've always had good service from Brilliance. Your service dept. people are very courteous and helpful. They have been patient working with me and my after-market warranty. service dept. people are very courteous and helpful. They have been patient working with me and my after-market warranty. More

Checked out my ignition switch throughly. No problem found, but explained what they did to my satisfaction. Very happy with my service on my Impreza found, but explained what they did to my satisfaction. Very happy with my service on my Impreza More

Great place, close to home, always got what I requested for: loaner or a ride to work. Nice waiting room. Can do some work while waiting. for: loaner or a ride to work. Nice waiting room. Can do some work while waiting. More

Convenient location, quality work, friendly professional Convenient location, quality work, friendly professional staff. We've been help by Kevin a few times in the past. As usual. he's friendly, polite Convenient location, quality work, friendly professional staff. We've been help by Kevin a few times in the past. As usual. he's friendly, polite & knowledgeable. Work was completed when promised and the price quote was accurate. More

This dealership service department is always professional and courteous. I appreciate the information about what needs to be fixed now and what may need attention in the future. and courteous. I appreciate the information about what needs to be fixed now and what may need attention in the future. More

We bought our car from this dealership. We moved since then but we drive from Oak Park because the sales and service is outstanding! They’re pet friendly, too! then but we drive from Oak Park because the sales and service is outstanding! They’re pet friendly, too! More