Brilliance Subaru - Service Center
Elgin, IL
213 Reviews of Brilliance Subaru - Service Center
The service and sales team are always very professional and helpful. The service is fast and top notch. This is one of the best dealerships!! and helpful. The service is fast and top notch. This is one of the best dealerships!! More
Adam in the Service Department explained everything that was to be done under the 60,000 mile maintenance and clearly answered all my questions. Very helpful. was to be done under the 60,000 mile maintenance and clearly answered all my questions. Very helpful. More
There was an airbag recall on my Baja for replacement. I was going to wait for the repair and was told that it would take several hours to do. I was given a loaner so that I could go home while my vehicle w was going to wait for the repair and was told that it would take several hours to do. I was given a loaner so that I could go home while my vehicle was being serviced. Fantastic service and very professional along with their parts dept that found a part quickly for me. More
I am always pleased with the Brilliance Service Dept. This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an This last trip to Brillance was (without an appointment) for a burned out headlight. There was no excuse about not being able to help me without an appointment, instead I received a welcome response of “we can help you”. Staff is very pleasant. More
There was a recall on my outback and they called me to There was a recall on my outback and they called me to remind me and to set up an appointment, I was able to get in the next day!! They are friendly There was a recall on my outback and they called me to remind me and to set up an appointment, I was able to get in the next day!! They are friendly and professional and the service was great!! More
Great Service Department Brilliance Subaru is outstanding in communication. Service department was efficient and communicated well on the status of my vehicle. They took my ve Brilliance Subaru is outstanding in communication. Service department was efficient and communicated well on the status of my vehicle. They took my vehicle on time. Service waiting area was clean and comfortable. More
1st 6 month service This was our very first 6 month check up for our Forester. This was our 2nd visit to the service department. My wife made the appointment and she said This was our very first 6 month check up for our Forester. This was our 2nd visit to the service department. My wife made the appointment and she said the woman who scheduled the appointment was friendly and professional. (She even had a sense of humor, my wife said) When we drove up we were promptly greeted and taken care of right away. They called when the car was ready. Very friendly, professional and efficient. Thank you. More
Got the job done on time. My visit was for a recall and when I received the recall letter and called the dealership, they hadn't received the part. However they did call me wh My visit was for a recall and when I received the recall letter and called the dealership, they hadn't received the part. However they did call me when they received it to set up a convenient appointment. More
Great service it was quick and efficient. I am glad I had purchased the warranty because I paid nothing and got my part for free. purchased the warranty because I paid nothing and got my part for free. More
Quick service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service I had a problem, Brilliance Subaru in Elgin took me in right away. Problem was fixed in less time than quoted. I couldn't ask for better service More