Brilliance Subaru - Service Center

They are always thorough. Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment Everything is done right, I am quoted an accurate cost immediately and I can get my car serviced even if I didn't have an appointment More

Very exceptional service. . Emails kept me informed as to how the service was proceeding. Great business to deal with. . Emails kept me informed as to how the service was proceeding. Great business to deal with. More

Derek was exceptional at communicating what services I needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could needed and how much it cost. He took time to answer my questions in a way that helped me understand what needed to be done urgently and what could wait. I have an older Forester and want to hang on to it as long as I can because it is a manual and they are becoming difficult to find. My only complaint is the charge for reading the diagnostic scanner. I understand charging the fee if I didn't have any repairs done. However, I was charged the standard $89 fee and subsequently spent almost $2200 in repair work. So I think its not unreasonable to waive the charge if Brilliance is getting the service work More

I've had two fairly straightforward service visits that were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and need were both executed flawlessly. The Service Desk reps were both knowledgeable, friendly, and consultative. I moved out this way a year ago and needed a service center. I am very happy with my experience at Brilliance thus far and plan to return. More

Always friendly and professional. I called and they were able to schedule me the same day. I called and they were able to schedule me the same day. More