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Brilliance Subaru
Elgin, IL
433 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 433 reviews
October 26, 2023
Efficient service. Recall completed as well as 1 oil change! Waiting area is clean and comfortable! Recall completed as well as 1 oil change! Waiting area is clean and comfortable! More
by Mags
October 22, 2023
Excellent dealer and had a great experience with Justin G. I would definitely recommend him to any friend who’s interested in buying a Subaru and will recommend Brilliance Subaru. G. I would definitely recommend him to any friend who’s interested in buying a Subaru and will recommend Brilliance Subaru. More
by Ryan M
Employees Worked With
Justin G
October 14, 2023
I appreciate my contact person that took charge of servicing my car yesterday, she was very nice and professional servicing my car yesterday, she was very nice and professional More
by isen77
Employees Worked With
October 14, 2023
This is stupid. You try and write a review in 15 words that's meaningful. You try and write a review in 15 words that's meaningful. More
by eurban
Employees Worked With
September 29, 2023
I’m very happy with the results of my service appointment and enjoy the company offers and enjoy the company offers More
by Adsch1
September 27, 2023
Very efficient and they always do multiple and thorough checks on all parts of the auto. checks on all parts of the auto. More
by Woody
Employees Worked With
September 25, 2023
Always a great experience. They treat you like family there. Fermin always does a great job on my vehicle. They treat you like family there. Fermin always does a great job on my vehicle. More
by FoxValleyAL
September 13, 2023
Justin and the entire staff were awesome. The whole dealership was inviting and friendly. Exceptional experience I will be talking about for years! The whole dealership was inviting and friendly. Exceptional experience I will be talking about for years! More
by jdgiertz
Employees Worked With
Justin Gesswein
September 12, 2023
Attentive and informative service staff that explained what my car will need in the future as well as what was done at this service. what my car will need in the future as well as what was done at this service. More
by Diane
August 31, 2023
Adam M. and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for and the parts/service team were super helpful in preparing and scheduling my vehicle's recent repair. Adam also made sure everything ran smoothly for me on the day of the reapair. Keep up the good work! More
by SherryB
Employees Worked With
