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Brilliance Subaru
Elgin, IL
433 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 433 reviews
December 21, 2023
I was taken on time and the car was finished ahead of the time they gave me. I was kept up to date during the process. This dealership has been great on service and the only place I get my Subaru serviced. time they gave me. I was kept up to date during the process. This dealership has been great on service and the only place I get my Subaru serviced. More
by r.faber
December 14, 2023
Always friendly, professional, efficient, knowledgeable and just a total pleasure to work with. My Outback has 155,000 miles and runs like new. Thank you! and just a total pleasure to work with. My Outback has 155,000 miles and runs like new. Thank you! More
by elainethomas931
Employees Worked With
December 12, 2023
I always have a great experience at Brillance Subaru in Elgin! Everyone there is so nice and welcoming! Elgin! Everyone there is so nice and welcoming! More
by karebear68
Employees Worked With
November 28, 2023
Friendly customer service person. Car was done in a reasonable amount of time. They found a discount coupon and we were out. Very good experience. Car was done in a reasonable amount of time. They found a discount coupon and we were out. Very good experience. More
by Bumbales
Employees Worked With
November 14, 2023
Always quick and awesome service. Everyone is knowledgeable and is a pleasure to work with! Everyone is knowledgeable and is a pleasure to work with! More
by Sr576u
November 06, 2023
Service was done in a timely fashion. . Nice place to hang out while awaiting service. . . Nice place to hang out while awaiting service. . More
by zaworskib
November 06, 2023
Appreciate early morning availability for service. It is a clean and well stocked waiting room. Clear concise correspondence with technician/representative. It is a clean and well stocked waiting room. Clear concise correspondence with technician/representative. More
by Williamlemire
Employees Worked With
October 27, 2023
Service writer advised best service options for my vehicle. It was done quick Nd wait was comfortable vehicle. It was done quick Nd wait was comfortable More
by dwacho
