Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Pleasant and knowledgeable All dealerships need to make money. This dealership was outstanding. At the end of this purchase I feel satisfied about the outstanding auto I hav All dealerships need to make money. This dealership was outstanding. At the end of this purchase I feel satisfied about the outstanding auto I have now. I always for now will recommend Subaru value!!! More
Great Service Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the Made a service appointment and was greeted by Adam when I arrived. The check-in was quick and the vehicle service was completed and washed before the estimated time. Charges were fair. The facilities are new and clean. More
Excellent!! The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance The team at Brilliance Subaru are professional, intelligent & honest. I would very highly recommend taking your Subaru there for all your maintenance and repair needs. More
Subaru Outback In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional. In for an oil change, and tire rotation. Also had air filter and cabin filter service. Signed up on line and service was quick and professional. More
Good Dealer Tried going to Gerald Subaru of Naperville first because they were closer, but I found their service sub par and everyone was rude. Decided to try Bri Tried going to Gerald Subaru of Naperville first because they were closer, but I found their service sub par and everyone was rude. Decided to try Brilliance after hearing about them on the radio. Walked in, was greeted right away and was helped and treated kindly during the entire process. Bought my first Subaru with the help of Cindy. She was great. Will definitely buy all future Subarus' from here and recommend this dealer over Gerald any day. More
Forester, 2015 Both our salespeople, Dan & Cindy, were excellent to work with---no pressure. We really like our car. Two things that were less than excellent: We Both our salespeople, Dan & Cindy, were excellent to work with---no pressure. We really like our car. Two things that were less than excellent: We felt our trade-in was too low; especially since our neighbor called a day later wishing to purchase it and was told the price was double what we were given! Also, paying cash for a vehicle should have some value. More
1st oil change. Fast, friendly, and did exactly what I wanted. I also had a talk with a salesperson because the dealership that I bought the car from (Brilliance was Fast, friendly, and did exactly what I wanted. I also had a talk with a salesperson because the dealership that I bought the car from (Brilliance was not open at the time) did not explain how anything worked on the car. I was very happy with the time and information I received on this visit. More
Oil Change and Softwaare Update They were ready for my car when I arrived and I was out in 45 minutes with an oil change and a software update for Eyesight! Couldn't have been any f They were ready for my car when I arrived and I was out in 45 minutes with an oil change and a software update for Eyesight! Couldn't have been any faster! More
The experience was terrific! We found the salesman, sales manager, and finance manager very helpful and easy to work with. We continued to reach out to the salesman with any furth We found the salesman, sales manager, and finance manager very helpful and easy to work with. We continued to reach out to the salesman with any further questions about the vehicle. More
Great customer service Took my 2006 wrx in for an oil leak. Oil was leaking from the turbo, they ordered the necessary parts needed. The parts came in very quickly and were Took my 2006 wrx in for an oil leak. Oil was leaking from the turbo, they ordered the necessary parts needed. The parts came in very quickly and were installed quickly as well. The service advisor Adam was very quick to call me with any issues they ran into and addressed them right away. I was very pleased with their professionalism and friendliness. If I ever have anymore issues I would defiantly go back there. More