Brilliance Subaru

Great Car Buying Experience Bought a 2016 Outback and the whole process was over the top. I have purchased many new cars and this was, by far, my best experience. Dan Pagnotta, Bought a 2016 Outback and the whole process was over the top. I have purchased many new cars and this was, by far, my best experience. Dan Pagnotta, Joe Gunther and Jim DaLuga were a pleasure to deal with and in a matter of 15 minutes, we had a deal. The car came in a week early and when I picked it up, it was clean as a whistle. Delivery was spot on and I am enjoying what appears to be the best car I have ever driven. I also drove to Lafayette, IN. to tour the plant where the car was made. It was an extremely impressive facility. Oh. and thanks to Joe Gunther for helping me out with touch up paint. Thanks Dan, Joe and Jim. You did your dealership proud. More

Great Experience!! This was the greatest experience I have had buying a car! Ed was so thorough and helpful describing and showing us the features of our car. Jason in t This was the greatest experience I have had buying a car! Ed was so thorough and helpful describing and showing us the features of our car. Jason in the finance department was also very helpful describing the protection programs they offer. More

wonderful experience! Just walking in the door was a nice experience. We were greeted warmly and Ed, who walked us through the whole experience was helpful beyond words. Just walking in the door was a nice experience. We were greeted warmly and Ed, who walked us through the whole experience was helpful beyond words. I got an education on the car I was interested in and when we went out to try out the car, Ed showed us everything about the car. I felt comfortable with all the features and options on the vehicle. He explained what I needed to do to take care of the car and get needed future servicing. Ed explained everything and walked us through the sale and everything else we needed to know about the sale and then when we were ready to leave, he went through all the features before we left the dealership. He even introduced us to the the mechanics in the garage.. I want to thank Ed and Brilliance Subaru for a great sale and car! More

friendly dealership I was very apprehensive about going to buy a new car as I haven't bought one in 11 years. I communicated with Lisa over the internet about what I was I was very apprehensive about going to buy a new car as I haven't bought one in 11 years. I communicated with Lisa over the internet about what I was interested in and then went into' the dealership. Ed was very thorough in showing me everything about the vehicle I had chosen, even how to drive it using all the features on the vehicle. He was very patient with me as I was trying to decide what to buy. It was truly a pleasure to work with Ed! I was also impressed with the building. Everything was so nice! I will reccommend Brilliance Suburu to everyone I know who is interested in buying a vehicle!. Thank You! More

Everything was easy, fast and efficient. Buying a new car was never easier, they explained everything about the. Car. The dealership had a wide selection of cars to chose from. Everyone I h Buying a new car was never easier, they explained everything about the. Car. The dealership had a wide selection of cars to chose from. Everyone I have dealt with there was very friendly. More

Helpful Took me to Drs whir my car was on for service and picked me up. Very helpful since I was sick. Big help to me Took me to Drs whir my car was on for service and picked me up. Very helpful since I was sick. Big help to me More

Sabaru Legacy George was a pleasure to work with. He knew a lot about the vehicle and was very helpful in that way. He was not pushy and gave me the space needed to George was a pleasure to work with. He knew a lot about the vehicle and was very helpful in that way. He was not pushy and gave me the space needed to make a decision on my purchase. More

2016 subaru lease everyone at the dealership was very expedient everything was handled very quickly with no messing around and waiting customers time. great experience everyone at the dealership was very expedient everything was handled very quickly with no messing around and waiting customers time. great experience but i did not remember the sales mans name. He was in the military had big dogs and two daughters! More

Great Experience I was in the market for a Subaru Crosstrek and even though not the closest Subaru dealer, wanted to check out the "new" dealer, Brilliance Subaru. Ja I was in the market for a Subaru Crosstrek and even though not the closest Subaru dealer, wanted to check out the "new" dealer, Brilliance Subaru. Jay greeted us in the lot and walked us over to the one remaining Crosstrek - they're hot right now and sell almost instantly. My wife and I liked Jay's low-pressure demeanor, and we really liked the ambiance at Brilliance. Of course everything is clean, it's a new dealership, but we could tell by the way the staff treated their customers and facilities that this was the place for us to buy our car. Throughout the process we felt comfortable, and did not feel pressured at any time. Best of all, when we drove off the lot we didn't have any buyers remorse, and felt we made the right purchase at the right place. We went back for a protection package to be added and liked the maintenance staff. Our loaner was a new Legacy, which was a joy to drive. Thanks Brilliance, and thanks Jay Turner! More

Nice dealership very nice salesman Nice and friendly salesman and financial rep clean showroom questions answered thoroughly I would recommend to friends and am anticipating exceptional Nice and friendly salesman and financial rep clean showroom questions answered thoroughly I would recommend to friends and am anticipating exceptional service in the future More