Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Brilliance Subaru
Elgin, IL
433 Reviews
Brilliance Subaru, located at 1500 N Randall Rd in Elgin, IL, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 433 reviews
April 04, 2024
The service department is better than any dealer I have ever dealt with. They make the process vey smooth and explain things thoroughly. ever dealt with. They make the process vey smooth and explain things thoroughly. More
by Juan Perez
April 04, 2024
Friendly and courteous service. They are thorough and I feel like my vehicle is being taken care of by knowledgeable staff and technicians. They are thorough and I feel like my vehicle is being taken care of by knowledgeable staff and technicians. More
by John P
Employees Worked With
April 02, 2024
Excellent overall experience, from getting a convenient appointment quickly, to good repairs done in good time. Very friendly people, happy to be a new customer! appointment quickly, to good repairs done in good time. Very friendly people, happy to be a new customer! More
by spdrjeff
Employees Worked With
Sorry, don't remember who I dealt with, but great, 5 Star
March 27, 2024
Very personable folks and quick thorough service. Al questions were answered i depth and courtiosly. Al questions were answered i depth and courtiosly. More
by Bschwemler
March 22, 2024
The staff was very helpful and friendly. The best experience I’ve had in purchasing a new car. Honest and not pushy. I highly recommend this dealership The best experience I’ve had in purchasing a new car. Honest and not pushy. I highly recommend this dealership More
by Davehuck1981
Employees Worked With
March 05, 2024
Every time I come in for service I am treated with respect and answer my questions . respect and answer my questions . More
by placenciaj
Employees Worked With
March 02, 2024
Very friendly, low key, and no pressure. Vehicle was ready on time and it looked like new (it was used). Vehicle was ready on time and it looked like new (it was used). More
by N9CO
February 29, 2024
Knowledgeable, courteous, thorough. They explained everything along the way. Dealership is clean and well organized. They explained everything along the way. Dealership is clean and well organized. More
by Justlou
February 01, 2024
The service department always provides exceptional service and today was no exception. Kim was very attentive and cheerful and made the visit an enjoyable one. I would recommend this dealership and ma service and today was no exception. Kim was very attentive and cheerful and made the visit an enjoyable one. I would recommend this dealership and maintenance department. More
by dick1124
Employees Worked With
Kim
