Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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friendly dealership I was very apprehensive about going to buy a new car as I haven't bought one in 11 years. I communicated with Lisa over the internet about what I was I was very apprehensive about going to buy a new car as I haven't bought one in 11 years. I communicated with Lisa over the internet about what I was interested in and then went into' the dealership. Ed was very thorough in showing me everything about the vehicle I had chosen, even how to drive it using all the features on the vehicle. He was very patient with me as I was trying to decide what to buy. It was truly a pleasure to work with Ed! I was also impressed with the building. Everything was so nice! I will reccommend Brilliance Suburu to everyone I know who is interested in buying a vehicle!. Thank You! More
Everything was easy, fast and efficient. Buying a new car was never easier, they explained everything about the. Car. The dealership had a wide selection of cars to chose from. Everyone I h Buying a new car was never easier, they explained everything about the. Car. The dealership had a wide selection of cars to chose from. Everyone I have dealt with there was very friendly. More
Sabaru Legacy George was a pleasure to work with. He knew a lot about the vehicle and was very helpful in that way. He was not pushy and gave me the space needed to George was a pleasure to work with. He knew a lot about the vehicle and was very helpful in that way. He was not pushy and gave me the space needed to make a decision on my purchase. More
2016 subaru lease everyone at the dealership was very expedient everything was handled very quickly with no messing around and waiting customers time. great experience everyone at the dealership was very expedient everything was handled very quickly with no messing around and waiting customers time. great experience but i did not remember the sales mans name. He was in the military had big dogs and two daughters! More
Great Experience I was in the market for a Subaru Crosstrek and even though not the closest Subaru dealer, wanted to check out the "new" dealer, Brilliance Subaru. Ja I was in the market for a Subaru Crosstrek and even though not the closest Subaru dealer, wanted to check out the "new" dealer, Brilliance Subaru. Jay greeted us in the lot and walked us over to the one remaining Crosstrek - they're hot right now and sell almost instantly. My wife and I liked Jay's low-pressure demeanor, and we really liked the ambiance at Brilliance. Of course everything is clean, it's a new dealership, but we could tell by the way the staff treated their customers and facilities that this was the place for us to buy our car. Throughout the process we felt comfortable, and did not feel pressured at any time. Best of all, when we drove off the lot we didn't have any buyers remorse, and felt we made the right purchase at the right place. We went back for a protection package to be added and liked the maintenance staff. Our loaner was a new Legacy, which was a joy to drive. Thanks Brilliance, and thanks Jay Turner! More
Nice dealership very nice salesman Nice and friendly salesman and financial rep clean showroom questions answered thoroughly I would recommend to friends and am anticipating exceptional Nice and friendly salesman and financial rep clean showroom questions answered thoroughly I would recommend to friends and am anticipating exceptional service in the future More
oil change, wheel alignment. Clean, friendly, knowledgable. Minor work needed just an oil change, wheel alignment & replaced wiper blades. Also they even help me sync my we phone Clean, friendly, knowledgable. Minor work needed just an oil change, wheel alignment & replaced wiper blades. Also they even help me sync my we phone with blutooth system. More
Quality Dealership Last year I purchased a new Subaru, and this year a used car. The sales staff is knowledgeable, friendly and helpful. I never felt pressured to make Last year I purchased a new Subaru, and this year a used car. The sales staff is knowledgeable, friendly and helpful. I never felt pressured to make the purchase, but felt appreciated as a customer. My experience with the service department has been equally pleasant. Brilliance Subaru is a professional and well run dealership. More
Recall Got me right in at the time I had scheduled. Performed the service quickly and informed me of findings and service. Very nice waiting area. Got me right in at the time I had scheduled. Performed the service quickly and informed me of findings and service. Very nice waiting area. More