Brilliance Subaru
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience Everyone was very helpful in purchasing my Subaru Outback. Was able to easily do multiple test drives of a couple of vehicle models. Salesperson kep Everyone was very helpful in purchasing my Subaru Outback. Was able to easily do multiple test drives of a couple of vehicle models. Salesperson kept me informed as to when my preferred model was in stock, with sale completed shortly thereafter. We have previously used the service department for an older Subaru, and were impressed by that department as well...one of the reasons we purchased the most recent one from Brilliance. More
Seamless I was here for a couple of recall issues and my 24,000 mile service. There were no surprises. The waiting room was comfortable and the coffee is decen I was here for a couple of recall issues and my 24,000 mile service. There were no surprises. The waiting room was comfortable and the coffee is decent. More
Service was precise and delivered as promised. The loaner was clean and had a full tank of gas. When I picked up my car it was parked in the lot for easy a was precise and delivered as promised. The loaner was clean and had a full tank of gas. When I picked up my car it was parked in the lot for easy access. More
Pleasant experience From pulling in to leaving everyone was exceptionaly courteus and helpful,at 7:00 AM. The fellow who checked me in, 7:00 am, Outlined what was to be From pulling in to leaving everyone was exceptionaly courteus and helpful,at 7:00 AM. The fellow who checked me in, 7:00 am, Outlined what was to be done and approximate time to complete, I was waiting for car. Tke waiting area is very nice and stocked with complimentary refreshments. While waiting another man came in and explained items they noticed, wiper blades and leak in one tire, he told me what it would cost and I gave him OK to remedy. While waiting I looked at some of the new models, looking to replace my 08 Outback, I spotted the new Impreza, and asked the service Rep. who checked me in if he could find some info on car. He returned with a broucher and I am reviewing it. If I purchase the car I will ask if he shares in the sale. More
Great buying experience. It seems that I have had a lifetime of bad car buying experiences, there is nothing worse than buying a new car and coming home angry, feeling that yo It seems that I have had a lifetime of bad car buying experiences, there is nothing worse than buying a new car and coming home angry, feeling that you were taken advantage of. Buy Brilliance Subaru was a great place to buy a car, I felt that their online prices were fair as well as the trade-in value of my old car. They were never pushy, very knowledgeable, and everyone was exceptionally pleasant to deal with. At the end of the day I was happy with the car I bought and the dealership experience. I would absolutely recommend Brilliance Subaru to anyone. More
Brilliance Experience My Experience with Brilliance Subaru has only been a positive one. From giving me the time and information I need to make my decision about purchasing My Experience with Brilliance Subaru has only been a positive one. From giving me the time and information I need to make my decision about purchasing the Impreza, to a free clinic Brilliance offered their new customers I have been very glad for their service. They have been friendly and good advocates for the upkeep of my vehicle and I look forward to our partnership for many years to come. Special kudos to my sales consultant Jay Turner who gave me time and encouragement to make the right decision about an important purchase to me. More
I got a great deal in a hassle-free experience. Donna did a great job of educating me on the advantages of a Subaru ( I was also considering Honda). Brilliance immediately matched the price I would Donna did a great job of educating me on the advantages of a Subaru ( I was also considering Honda). Brilliance immediately matched the price I would have gotten had I gone through my employee buying program, even though they were not a participating dealer. And then they knocked a half-percent off the interest rate I was pre-approved for. With the savings I was able to add the trailer hitch that I was considering. Buying a new car is unfortunately expensive, but I think I got a great deal More
Ed is the man! Ed is the best guy you could ever deal with when facing the stress of a purchase of a new or used car! EVERYONE at Brilliance Subaru is amazing! They Ed is the best guy you could ever deal with when facing the stress of a purchase of a new or used car! EVERYONE at Brilliance Subaru is amazing! They are trustworthy and make you feel like family! 5 stars in my book for sure! More
The Best Of The Best Andrew, Brett, and Jason understood/satisfied all of my requirements, including cost, along with my having to deal with a difficult time constraint. I Andrew, Brett, and Jason understood/satisfied all of my requirements, including cost, along with my having to deal with a difficult time constraint. I have purchased more vehicles over my lifetime than I care to mention here. This was by far and away my BEST SALES EXPERIENCE EVER !!! More
Kevin Brown was AMAZING! Kevin Brown knows Subaru! Wonderful salesman and very knowledgeable ! We were taken care of and were shown all the vehicle options. very professional Kevin Brown knows Subaru! Wonderful salesman and very knowledgeable ! We were taken care of and were shown all the vehicle options. very professional establishment. Will recommend to family and friends More